recently my 3 year old hot water dispenser gave up the ghost and quite frankly it was a piece of junk. It was a replacement furnished by my warranty company and was cheap, noisy, and hard to regulate the water temperature, either scalding or luke warm. So it was a blessing in disguise when I stumbled upon the Insinkerator Hot100. Sleek unit with brushed nickel finish at an unbelievable price. My plumber was in and out in under 20 minutes. I love it.