I am very pleased with the value delivered. The cushions and padding is consistent with a quality office chair. All materials were of high quality in particular the wood was clear grained and nicely finished. The style and design is actually more pleasing in reality than the pictures depict. My only complaints are that I would have liked more fuller padding for the head rest and would have liked the ottoman a couple of inches higher, but both of these are fixable. I intend to put casters under the ottoman to raise it up and the upholstery has zippers which will allow easy removal and modification of the padding. Even the hardware had the most excellent quality. The chair swivels and adjusts smoothly.