The "bean bag" chair isn't the most comfortable I have sat in.  You can definitely feel the individual chunks of foam you are sitting on.  The chair has a very strong odor when first taken out of packaging that lasted for 6 or 7 days.  The inner fabric wrap has dye that rubs off on your hands as you try to put it into the outer cover.  It was a struggle to get it in the outer cover and by the time I was done, my hands were covered in black dye.  I didn't realize it and touched a white door, leaving my handprint on the door.  My 10 year old loves the chair for gaming.  I can't imagine trying to return the chair.  It weighs a ton and would be a nightmare to try to put into some type of box, in fact, I don't know how I could get it into any packaging.  Overall, I wish I had not ordered this chair.  At least my son likes it.