Once I learned how to use it, I love it!  Very quiet, but the cycles are longer than my old washer.  I think it has to do with energy & water efficiency.  The one thing I don't like is the detergent drawer.  It holds water and will eventually cause mold/mildew.  So, after a load finishes, and I get the clothes out, I pull the drawer out and remove the blue part and empty the water and wipe out the drawer.  I have only had it for 2 months, so no problem with mold yet.