I’ve owned the washer and dryer for 15 months and it’s worked flawlessly. I love the versatility and large load capacity.  I’ve washed down pillows and they come out looking and smelling like brand new. I have two large golden retrievers and I use the steam/refresh cycle daily for dog blankets and toys and my house is free from any pet odors. It’s so easy to maintain and it looks beautiful in my laundry room.