BRAND NEW HOME BUILT 2 YEARS AGO INCLUDED THE DEVONSHIRE COLLECTION IN ALL BATHROOMS.  tHE SHOWER IN THE GUEST BATHROOM HAS BEEN USED ABOUT 6 TIMES OVER THE LAST 24 MONTHS.
YESTERDAY WE HAD A GUEST SPENDING A COUPLE OF DAYS AND WHEN THEY TRIED TAKING A SHOWER, THE HOT WATER WOULD NOT FLOW.  INSTEAD, WHEN TURNING THE LEVER ALL THE WAY CLOCKWISE THE WHOLE THING WOULD JUST SHUT OFF!   OUR GUEST FINISHED THEIR SHOWER WITH COLD WATER AND WE WERE SO EMBARRASED.

CAN'T RECOMMEND A PRODUCT THAT FAILS AFTER 2 YEARS. KOHLER QUALITY?