Two months ago our puppy was diagnosed with giardiasis. We were advised, among other things, to sanitize the floors. Upon contacting Bissell for a recommendation, a representative, Neil, promptly advised my husband to purchase this model. I was 100% sure that I would be using this steamer just once, for sanitizing purposes, and then return to my favourite mop. Well, was I in for a surprise! This steamer is so easy to use and so light! It leaves the floors squeaky clean and almost dry; the water bin is just the perfect size, and the pads are washable; the vacuum is more powerful than I expected. Recently, our furry troublemaker has discovered that digging in the backyard after the rain and leaving muddy paw prints in the house can be fun. I no longer panic: cleaning the floors has become quick and painless. I wish we had bought it sooner!