We've only just received this toaster, but I am impressed at the weight of it. It feels extremely heavy duty. Very easy to operate and it looks attractive sitting on the counter. So far we have only made frozen waffles and toast for my grandson, but it is  a very easy process. The waffles and toast both came out beautifully. I love how wide the slots are for bagels and thick breads. I am hoping my new toaster will last for years to come. I will update if there is any significate changes to my review.