I had the washer/dryer installed about a week ago and so far the machine completely shuts down at the spin cycle leaving me with a washer full of water and clothes. So far the only way to get it to drain and spin is to unplug it and plug it back in. Also, it doesn't actually seem to be washing the clothes, everything is still coming out dirty. Very disappointed... We have someone coming to look at it in 4 days - meanwhile my laundry is piling up...