While reviews were great and I prefer a canister vac, I find that while it picks up pet hair really well, it's heavy, clumsy, cumbersome, hose is stiff, difficult to disconnect from hose, rollers jam with pet hair, etc., etc., etc.  I went from loving the concept to hating my cleaner.  The only plus for me is that I can get under furniture easier.  Other than that, I hate, hate, hate this cleaner.  Sorry.  But then I'm elderly and disabled so it just doesn't work for me and I. have no legitimate excuse to return it to the store or I would!