The item comes in generic cardboard packaging.  Once you open the box you will find the manual, and a few gray pouches where you will find the faucet and handles. Upon opening the pouches I was in awe.  The beautiful black and gold color is mesmerizing.  You will immediately notice the superb quality  of the item, they have a nice weight to them and the workmanship is excellent. Installation was pretty straight forward and simple. I did bump into a small problem but it was not due to the product.  It was definitely on my part,  I do have a three hole sink but the openings are centered and close.  I will need to buy a new sink where the three openings are more separate. I am completely satisfied with this product, it adds just the right amount of luxury. I am so excited and cant wait to buy matching bathtub and shower fixtures. I would definitely recommend this product and would buy more items from this company