Received the first set of pictures and that glass was shattered in two of the picture frames.  Called customer service and they were more than happy to send me a whole replacement set.  Didn't even have to mail back the first set of frames received.Received the second package undamaged.  Pictures and frames that I received were good quality and what I expected.  Fit my wall perfectly, works great as a starter wall gallery and can add more picture frames to create a larger eclectic gallery!