Greatly exceeded our expectations! We ordered two of these chairs to go on either side of our fireplace. They look beautiful and much more expensive than they actually were. They are exactly as pictured. And they were very easy to put together - just screw in the feet and attach the back to the seat. They are firm, but in a comfortable way - I actually fell asleep the second time I sat in them. They are also a really good size - my husband is 6 feet tall and the chair seats him perfectly. We've had nothing but positive experiences ordering from Wayfair and look forward to continuing to decorate our home with products from them!