So far we have had the freezer for about a month. It works very well so far.  Keeps the food cold and is a good size for our needs.  The item came slightly dented on the sides and cover, and had some strange tape and putty on the bottom.  Perhaps it was refurbished.  Based on other reviews, this was not unexpected.  Reported this condition to Wayfair and they promptly gave a partial refund.