Item came with damaged. We thought it was only cosmetic- wrong. Metal was actually bent in places we thought to be scraped paint. So, while this was obviously subtle damage (dented vs scratched), we did have to hammer some areas to straighten dents & apply a lubricant (silicone greasy stuff I use for treadmill belt) so poles would fit together. It was annoying to me to get a damaged item, but not worth it (to me) to return/reorder. 
That aside, product seems high quality, looks great, and went together in much less than the 3 hours the instruction booklet indicated it would take. Would recommend purchase to others based on price, quality, speed of delivery, and how much my kiddo has been outside swinging the past few days.