Install was easy, straightforward.  The flow at the full hot position is a little more than a trickle, mid-position flows at 1.1 gpm.  performed the troubleshooting steps outlined on Moen's wed site - No impact.  Called customer service and was prompted to 'push x" to schedule a return call, so I did. Was electronically informed that my call back was scheduled for Tuesday December 1st  Are you kidding me? I get it, Covid, Thanksgiving week but 6 days?