Bought this camera to add to my Infusion security system. When I received the package I noticed that it was missing parts and it didn’t have the protective film over the lens. Appeared to be a returned item. Called Lorex right away. Lorex asked for pictures of the contents and order form. Told me they would replace the item.with a brand new one. Few days later got an email saying that the original item was shipped from a warehouse that only ships new items, and would not replace it.
There is no way I would make up the fact that the power adapter is missing or that there was no memory card included. First of all this camera needs the power adapter to work it doesn’t work like the other cameras that only need one ether net wire to work. Second of all, memory cards are cheap, I would upgrade it anyway. Disappointed with my experience with Lorex!