I'm seriously impressed with this bed. The instructions were clear and although it took all afternoon to put up, this was partly due to my 4 year insisting he'd help by counting out the screws before handing them to me. Delivery was quick and they did what they said they'd do (they gave an estimated delivery slot, then called an hour before to confirm they were on their way). Can't fault either the bed or the service. Def worth the investment.