When you recline in it there’s a loud popping noise. Called customer service and they gave me a new recliner and I kept the old one. The new one did not make the popping noise but still does not have a smooth transition when reclining. Overall I really like the recliner I just wish the transition when reclining was a bit better. I only seen one other bad review about this same issue so overall I think The odds of getting this issue are slim.￼￼￼ it seems to do it when you were only sitting in the chair with weight on it.