It’s been about a month since I’ve purchased, it came in with a strong fabric smell but easy to get rid of. I am a smaller person (5’2) so I took out a lot of the fluff in order for my neck not to be so cramped up - I just stuck the extra fluff in ziploc bags in case I need to replace the old fluff (convenient). 

I’m picky with my pillows because I move a lot while I sleep - ranging from side sleeper to everything in between and this pillow has relieved me from my morning stiff necks. I loved how you can mold it to your own liking and how flexible it is in general. I have a lot of ear piercings and this is the only pillow besides a neck pillow that doesn’t cause my piercings any pain. Pretty good stuff if you ask me.