We were very excited about this item for our sons bedroom. Putting it together was not a breeze, took more time than expected but overall instructions were good. After a few months some screws started to come out. We reinforced them. Now one of the main screws on the top has become undone and will not go back into its place causing the tope of the dresser to have a slope. Unsure what to do now but hopefully customer service will do it’s due diligence and help us rectify this situation.