we had a lot of trouble with this order. It took over 3 months, with one failed delivery, a lost package and many contacts with customer service and even the CEO. Most customer service people were very sympathetic but not always able to help. In the end, we ordered a new bed, this twin over full, at a discount, and were very pleased with it. It seems sturdy, was well designed and easy to assemble. Not sure if I will order again from Wayfair but in the end we finally got what we wanted.