The table took a little extra time getting here because of the COVID and all the changes and delivery restrictions. When I called customer service to help me track the pool table, they were wonderful!! Shelia helped me track the package, gave me her direct line if I had anymore questions or problems and then game me a discount for my inconvenience! Putting the table together was quite easy, my son-in-law and grandson put it together in about an hour! The pool table is beautiful, the felt is good quality, but it had one important flaw, the rails are dead rails! No bounce back, which is important in the game pool, when I called customer service once again they were great! Gave me a full refund and I didn’t have to jump through hoops to get it!! Thank you so much Wayfair for all the good customer service and will continue to shop with them again!