I researched lots of disposals for my new kitchen. However, this sounds like it’s on its last leg from the start. I don’t put a lot of food in disposal, just scraps. It doesn’t suck water through the rubber flap let alone when there’s some scraps in sink waiting to get sucked in and ground up. I had to cut a couple flaps off and water runs through better, but really it seems to do the job once I have to assist. I just don’t like the sound of it - sounds like it’s going to need replacement.  I would not purchase had I been able to test.