I havent been able to get through for 2 days. But I have gotten my comfor in a very quick manner. It was delivered in an original package where it could be seen as to what it was. I wish they would package those kind of things in a box or a bag so people cant see what it is, so people entice to steal. The comforter itself was very soft and was nice and cool.I washed before use.It  and dried well, and  it is now on my bed looking beautiful!!..