This coffee make is the bomb!  Some in my family like it hot; some like it cold!  It can do both.  The water is easy to fill.  I had a keurig before this and it was a real pain to put the water holder back onto the maker.  This is perfect.  I like the rich brew selection, too.  Some us need it strong in the morning.  And, when friends are over for dessert or we're all home for brunch, we can switch to the carafe with no hassle.  I love this coffee machine.  So far, it's the best one I've had!