My wife saw this coffee maker and just had to have it. We have always had good experiences with our previous Ninja coffee makers. This one has so many great features and all of the are phenomenal except one. The Kcup brewing has problems. Every cup of coffee we brew using this feature comes out with a mound of grounds in it. It’s absolutely undrinkable. I have not found a remedy for this yet but I will continue to search for one because we hate to get rid of this machine.