This product is so frustrating. No manual in the box so i have to download and print 62+ pages. :(  Instructions on how to use the features are hard to find or not available.  Want to do something so simple as back a potato and there are no settings.  The side menu works for a few items but only gives you the 1st entry not the next setting.  UGH! I should have known better after the nightmare I had with Samsung refrigerator, gave away their top-of-the-line unit when they did not support the ice maker issues.  Super disappointed, I would give it a 1 but the items i figured out worked fine.