1st time buying furnature on-line, read reviews...all good, thought we'd give it a try. Very pleased we did! Awesome chair (13 yr old put it together)! Looks great, feels great, very comfortable. Quick shipping, easy set-up (and love the price we paid)! Looked at furnature around our area, same chair, more expensive...MINUS ottoman and pillow! Perfect gift for our new mom-to-be...met someone at baby shower who has same chair, said she loves it, cleans up easy with rug dr. Very happy with experience. Will purchase from them again.