We bought a complete kitchen set less than a year ago and three weeks ago our dishwasher broke down. We have submitted three service requests, have emailed, phoned multiple times, messaged the company through their website and can't get ahold of anyone who can help us. We have contacted the appliance store that sold it to us and the Thor phone number they gave us is no longer in service. We have built and moved from many homes and this is the first time we have gone with the Thor brand for our kitchen. We will never make that mistake again, this customer service is incredibly poor.