The item came fast as promised. I put it together myself, it too me hours and there were lots of issues with holes not being drilled properly or at all. After two days I finally got it together. The wood was poor quality and began to peel and break very soon after my son started to use it. My son ended up with a sliver in his throat from the bed. Long story short we called and Wayfair gave us a refund. I was very happy with the customer service on their end but I would very much avoid this bed.