This appliance is fantastic. If you think Starbucks is good coffee, you will be blown away by the drinks it makes. We are dairy-free and I found that a ratio of almost 75% Almond milk and 25% Almond milk creamer makes a perfect foam for your lattes/macchiatos and it is then flavored and slightly sweetened. Our old Bosch built-in was over 15 years old before we replaced it with this model.