I have been using an older model Braun coffee maker for many years, and it was time for an upgrade.  I have been having so much fun this week trying out the features of the Braun Multiserve!  It was so easy to use right out of the box.  Everything is very simple and self-explanatory, which is great.  I was happy to see the charcoal water filter and the reusable gold filter included.  I love that you can make any amount of coffee, from a single cup all the way up to a full pot.  Other great features are the brew strength selector, brew over ice option, and a hot water option.  Finally and most importantly, this machine makes a delicious cup of coffee!