We had some difficulties with getting a good bed. The first one was sent with two right arms we called and that night they reordered for us! In two days we had another! Although that one had some staples showing so again we called and they sent another bed took a little longer because it came from a different place but worth the wait! We got a perfect arm to match! The customer service was excellent and we love the bed! Looks really nice!!! Very sturdy and easy to put together! Two people is recommended since you need help holding up while the other puts the screws in!