We love Wayfair and have purchased several items in the past with complete confidence and satisfaction~which is why we were so excited to purchase our new chaise lounge covers from you.

We loved the color, they were super comfy, and looked great, at first. We chose these as they advertised as fade resistant but within weeks they so faded they looked old instead of brand new.

To add insult to injury, one of the cushion completely separated ~ almost like the seam just disintegrated- needless to say we are disappointed and frustrated, and would like to request a refund.

If you look at our purchase history it is extensive and this is the first time we have had an issue so I am hoping you will make this right and retain us as happy customers