This mirror was to finish our dining room and would really complement the rest of the room. The first one arrived broken and when we called, we were issued a second one immediately. The second one arrived more broken then the first. Customer service issued a refund when we called to say the second was worse than the first. We were happy with the customer service responsiveness however we are disappointed in the shipping. We are back to the beginning of finding a different mirror to finish the dining room. 

Pros: No metal to match with the rest of the room, beautiful
Cons: Poorly packaged and arrived broken twice