Very hard and narrow. I was hoping for a less firm couch that would be comfortable for sleeping and it isn't. Not really thrilled with how narrow the couch is because you can't really lounge. I do like the ottoman but the top slides off a bit. I wouldn't buy again and don't think this will last long. 

I was also disappointed that the couch arrived with a broken backboard. Wayfair replaced it but now I have to pay to get rid of the broken piece.