It's perfect. So happy I didn't let the negative reviews dissuade me from buy this sectional. 

Put together on my own in about an hour-ish. For reference I am a 5'4 130lb female  

The seat cushions are just the right amount of firm, and the back cushions are nice and squishy. The material is almost like a woven tweed. Not overly soft but seems sturdy. Love that the chaise is reversible so I don't have to worry about where it will go if I ever move or rearrange the living room 

I have this couch now for 1 week. I am comfortable, have taken several long naps. Everyone loves it.