Sofa is good. The seats will fluff up in sometime and wrinkles will go away. It is comfortable too. Not too sunk and not too firm.

My major complaint is with Wayfair. They left my couch on ground floor without informing me of the delivery and I live on third floor with no elevators. My neighbors informed me as the package was blocking their doorway. The customer support said it is my responsibility to pay for return if I can’t get it up. When I refused to pay they accused me doubting my intentions. I had very bad experience with Wayfair. I paid to my society super to help me.