I LOVE my new couch. The cushions and pillows are firm and comfortable. The only issue I have is that the legs on the center corner piece did not match the others. But because the manufacturer did not have any surplus legs, I was shipped and entire middle section just for those 2 legs. Now I have to rebox the furniture and put it outside for pickup. And they haven’t sent me the return shipping label or instructions on who to call to come pick it up. But for the price of this piece and the comfort it is giving my family, this is a minor hiccup.