Bought this over two years ago and works brilliantly. I have white porceline tiles with white grouting which shows every mark. Strong steaming capacity which does the job well. The pads fit well with use of drawstrings. Please note, I live in a very hard water area and suggest that you ALWAYS use deionised water to prevent build up of calcium and to extend the life of the machine. Much, much better than the Vax steam cleaner which I rate as pretty poor. When used as a hand held machine it is a little heavy (I do have arthritis in my joints) but gets the grouting sparkling quite quickly. (I do it once a year) If you remember to follow instructions to decalsify occasionally and to use deionised water it will last a long time working at capacity. Really pleased with it. The best on the market. [This review was collected as part of a promotion.]