I absolutely LOVE this lamp.. it is a wonderful statement piece. Only complaint is it took 3 tries to get one that worked and wasn't damaged. The 1st one I received wouldn't turn on, the 2nd one came with a bent neck causing the lamp to sag way to low, but the 3rd one was PERFECT! Thank gosh this site has great customer service!! The lamp gets delivered in 2 boxes - one with the lamp shade and heavy base in it and the other box contains the lamp neck.. Because the box with the lamp neck in it is so light and has very little padding inside.. I truly believe the damage was happening somewhere in transit... a little extra styrofoam or Bubble cushion around the fragile arch pieces would probably solve that problem.