I was told I would get my mattress on the 18th it came early while I was out of state. I called fed ex multiple times and put a vacation hold on the item and they told me they wouldn’t deliver it but they still did. They told me someone would come pick it up no one did. They left my mattress in the rain for anybody to steal it. But the mattress is soft yet supportive. It doesn’t make noise when you move in it. It’s also very pretty.