This mattress……. It is a firm mattress I believe the other reviews are from the company!! They need to change the description on this one!!! If you have back issues this is not the mattress for you!!! I want to give a honest review so here goes .. the mattress is made very well it is soft to skin but Firm and I Mean VERY FIRM!! I had to have nephews jump on it for coils to give to even sit on it !! Still firm!! So if your looking for nice firm mattress this is the one but everyone else don’t get this hybrid mattress topper memory form tight coil spring mattress hybrid . Takes forever to get issue resolved and return label !! By way still don’t have it or actually talked to someone !!