Although Wayfair acted professionally and facilitated the return and refund, in the long run, such deals can damage Wayfair's reputation. This was my first purchase with Wayfair and, unfortunately, it will be my last. I ordered a chair, and when it arrived, it was damaged and not in good condition. Additionally, the color did not match what was presented in the advertisement. Upon requesting a return, Wayfair connected me with the manufacturer, who offered me a discount to keep the product. Their correspondence made it evident that they knew what they had delivered was subpar and tried to incentivize me to keep it with a discount. I strongly suggest Wayfair distance itself from such sellers.