I just wanted to express my frustration on our first order we did with you guys. We bought our kids beds for Christmas because we are building a new house. It obviously is past the time to do anything bc we didn’t open the boxes and put the beds together till last night bc our house is just now ready for them . We ordered 2 beds and 1 bed was just fine but the second bed had many things wrong with it: completely broken drawer, scratches, chips and didn’t even receive a handle for the cabinet pull. Please see attached pictures! Not sure how this is acceptable and our boys were so excited. I have things saved to buy again from you guys but it makes me very nervous.

Plus I have sent an email to customer service a week ago with no response