My whole family absolutely loves this washer - It can hold a large enough load to cut down on how many loads we need to do each week, and the customization settings for each load offers a lot more options than on our previous washer. It is quiet and easy to use, and I am so thankful that we purchased this model! I do wish the light would stay on longer inside as we are hanging clothes/transferring them to the dryer, but that is a minor thing. I also enjoy receiving notifications on my phone alerting me to the wash cycle being complete so that I don't have to guess as to when it is finished. And if it's sitting a little too long with wet clothes, I can either run a refresh cycle or hightail it downstairs to empty it before it ruins our load.