Everything was absolutely fine in the comfort zone, even exceeding my expectations. The only problem we faced when we ordered these for our office was having some with damages and some wobbled even after taking them apart 3 times each. But the customer service on this product is astounding! We received replacements that were much better.

TIP: When you make the decision to assemble these chairs, make sure to remove all contents from the boxes, move the boxes to a separate location, wash your hands, and assemble. The cardboard boxes these ship in is extremely dirty! So, if you do not want be scrubbing these down the rest of the day I would recommend doing the above, or buy a different color than white.