After I called to confirm the height of the seat of the chair, I ordered it then assembled it assuming your customer service was correct.  It turned out to be the wrong height but since it was assembled I could not return it.  I understand your rules however it was your fault that I did not get what I needed. Your customer service did give a credit-$30 but now I have a chair that does not fill my need and paid more that half the original cost of $69.The shape of the chair does not lend itself to adding a cushion for needed height.  I am very disappointed!