Good product.  Thankful that I read previous reviews about K-Cup issues.  I push my K-cup down in the slot until it pops before closing the lid. This ensures that the K-Cup does not explode which has been an issue according to reviews.  Unfortunately the single serve coffee does not come out hot, it is just warm.  It really is frustrating when I need to add creamer.  I am going to experiment with running a small espresso cup amount through and see if the next cup is hot.