I discovered the Bissell Symphony All-In-One Vacuum and Steamer when I started cleaning a friends business. Since then I have started a cleaning business and do multiple businesses and homes. I cannot imagine cleaning with out my Bissell Symphony. I am on my 3rd one. I dropped and broke the first one, my mistake and the second one I bought refurbished and it only lasted 3 months, will not do that again!!! If I had not damaged the original one I had I would still be using it. I really love how well it cleans and how it cuts down how much time I spend sweeping, vacuuming and mopping. My clients can tell a huge difference when I mop and when I steam. I would definitely recommend a Bissell Symphony All-In-0ne, I have not been disappointed with this product.