I've only just installed the fan, but here are my notes so far.

Pros:
- Well packaged
- Looks good
- Very quiet when operating

Cons:
- The installation instructions are absolutely horrible, often skipping several steps at a time.  This resulted in having to backtrack to install two small pieces not explicitly highlighted in the instructions.
- When using the shortest installation pole there is not enough space to easily tuck the extra 2 feet of wires, again making installation more difficult than it should be.  They really should sell different lengths and make the wires appropriately sized, for a easier/cleaner installation.