I LOVED the look of this comforter, and the price was great too, so I ordered it in ivory. It arrived quickly, but the color wasn't what I expected. It's more of a peachy/blush color, still pretty though! Anyway, upon arrival, I took it out of the bag and started putting it on my bed. I noticed two big stains on it, I was not happy! I assume it was a return that got repackaged and sent to me. I called customer service and the lady was super nice and helpful. She told me I could throw out the "ivory" comforter and that they were shipping me a new one that day! The new one arrived in 3 days, I chose white this time, and it's  beautiful. It's a true white and no stains. Love it!!! The quality is great, but I gave 5 stars mainly for the customer service. I was very pleased. I took the "ivory" comforter to the cleaners, so now I have two.. I can switch them out with the seasons.   Pros: Good quality, excellent customer service  Cons: The ivory isn't a true ivory, more peachy colored.