We purchased 5 of the counter stools in cream and are really happy with our purchase. The chairs came 6 days earlier than the shipping estimate and they all arrived in very good condition - no concerns or issues with their appearance. In terms of build quality, they are solid and very comfortable. The seat has a lot of cushion and the back support, while lower than a normal chair, is very good, especially for a counter stool. I like that they don't swivel or go up and down (we have 3 kids) and that they are easy to clean (no big metal base that gathers dust and other messes). We replaced the pads that came on the legs (they are less pads and more like plastic shoes) with soft pads that we had kicking around the house. I recommend doing this if you want them to slide on hard floors without making any noise. We are very pleased with the overall styling (mid century with a hint of industrial) and love how comfortable they are. highly recommended.