We are definitely disappointed with this bed frame .We had to jerry-rig the bed to get it put together as we had renters coming and didn't have time to have the manufacturer correct this.  Here are the issues:

1. The support slat boards were about 1 - 1.5 “ too long so the would not fit in the frame. We had to cut the boards.  
2. We also added extra support slat boards (ones that were not part of bed frame) to support the mattress properly. 
3.  One support slat board had white mildewy stuff on it.

4.  Also, the center support feet that get screwed into the support slat boards stick out about 1/2” and stick into the mattress…..which we are very concerned about.  We had to purchase a boxspring so the mattress wouldn’t get ruined.

5.  The foot-end corners do not line up properly.

6.  Hardware to be attached to headboard that supports the side of frame were missing.

The overall bed does look nice and like the pictures.