One of the key brackets split in half when I put a screw in it. The resolution was to glue it and 25% off. After gluing the piece, you can still see the crack because it is black. I FINALLY was given 35% off and that's the bottom line.   I learned a lesson here. Do not buy anything that you cannot see first. Understand return policies before purchasing from Wayfair. I believe a 50% discount should be applied.