I ordered this rug last week and it came within just a few days. It unrolled easily and I've had weights on the end to flatten it. It looks so great in my living room with my light wood floors. Very soft but not a high pile... not totally flat either though. I absolutely love it. It's definitely less blue than it appears in this picture, more subtle/muted but I really like it. If you are looking for something that's deep or rich, this may not be right for you, but it's just what I wanted!