This was the third rug we have purchased from Wayfair. I will be a Wayfair customer for life. The first rug was ordered and had arrived at the local delivery point scheduled for delivery on Monday. Well it was Saturday when I realized I had ordered the wrong size rug. On a whim I called Wayfair they said no problem. Called the carrier arranged for the rug to be returned to them, charged me nothing and refunded my money.  All within 2 days.   I have since ordered two more rugs this one being the second. It is perfect!  The colors are beautiful rich tones of autumn. The quality is much better than I expected. It is thick, cushy (is that evens word??) and works very well in the family room of our log house. I will definitely purchase from Wayfair again!