Great product but very poor customer service. We wanted to add assembly service after the product was purchased, however the option to add assembly service never appeared under the order. We called customer service 3 times. Customer reps were very polite and respectful, however they were handicapped by poor technology and could not help even though they all tried different options. Assembly service is provided by partner firm Angie’s and the customer reps have no control in scheduling the service. Third time when I called I was asked to call Angie’s separately as they could not help any more. Finally, I had to cancel and return the product .