The customer service was stellar with this order, but the armoire was damaged and it was the last piece and affected the entire thing. I couldn't adjust the last door to close properly because the top was busted and bent. Wayfair did hear my complaint and did offer to send me new parts. I love the look of it. The directions were clear and concise. It does take a long time to put together, so put aside the day to do this. The only complaint was the top was damaged and therefore I could not close the door.