My chair just arrived (very fast shipping!) and so far, I love it! It's beautiful & it's comfortable - the seat is cushy and the back provides support. I remove a star however because the box the chair arrived in was pretty beat up with holes in it - I was worried the chair might be damaged. Fortunately, for the most part the chair was fine, HOWEVER, when I removed all the wrapping, a big piece of one of the front legs did come off. Doesn't seem like it'll affect the structural integrity of the chair (hopefully not), but nonetheless, disappointing to receive a new chair that's not in perfect condition. This is probably more the fault of the rough handlers in shipping, but the suppliers could definitely have put more protective padding & wrapping around the couch (there was very minimal protective wrapping/padding).