I have had many coffee machines and this is the best one so far. I have been looking for a good iced coffee maker and this works really well. I used the measuring spoon and found that my ground coffee is so strong! Might have to use the "hot coffee" measuring spoon side to make my iced coffee. I have been drinking my instant coffee for so long I forgot how real ground coffee tastes like! I like the reusable coffee filter and the option to use my own paper filters. I like how everything is labeled with how much water and ice is needed. My mom makes fun of me when I follow recipes because I have to have the EXACT amount of tablespoons and cups when she is so good at cooking that she just adds ingredients to taste. I like that they provide 2 tumblers and 2 reusable straws. I can't wait to purchase the items in the recipe book and save some money on Starbucks!