I ordered the chairs for my apartment I'm getting in August and when one of them arrived, it arrived in a heavily damaged box and the product was dirty from the box being ripped open in several places. I was able to spot clean the fabric, but I'm still upset it was sent in a box that could be so easily damaged. Its a box I can rip without struggle. I wish the product itself was wrapped in a sleeve of plastic inside the box as it would've protected it more. There are also a bunch of scratches on the chair legs. Despite this, my dog seems to like the chair. It's a good thing I ordered 2!