I had really high hopes for this floor cleaner but it just didn't hit the bar. To begin, this is packaged really well for transit and is encased to lessen the possibility of damage. The instructions are clear on how to use the vacuum and what pieces go where.. however.. The functionality is just alright. The water would squirt and we would pull the vacuum back over it , but there would still be a dirt spot. It's almost as though the floor scrubbers just barely graze the floor, which is a huge bummer. I have plans to try to lower the scrubbers but wanted to provide my review pre-Frankenstein'ing the device.