I received the island, and it was broken and missing parts. Wayfair offered to send another one, or I could get replacement parts. I decided to get replacement parts. It would take a month to receive the parts, then three months. I asked for a refund instead, as I needed the island for my home. When I called to return the product, I was treated terribly. The customer service agent, Dave, told me that I was one of 35 calls he would receive today and that he didn't care what I would do with the cart. In all my years ordering from Wayfair, he was the rudest individual I have encountered. I have come to expect exceptional customer service, and I have no doubt he is the only one in the organization who is rude.