Ordered 2 of these in Oct 2017. The handles have steadily had to be turned further and further back to fully shut the water off. At this point, less than a year and half later, one sink has to have the handle turned completely backward to shut off the water. This is the point in time where I think it's important to leave a review as to the quality of this product. The original faucets that were 12 years old worked fine and we only replaced them with these for aesthetics. Wish we hadn't as we now need to replace again out of necessity.