We unfortunately had to order this 3x. The previous 2x had some sort of issue with it (bent metal, metal sticking out on edge). Third times a charm and we finally got a non-defected piece. Otherwise that the item itself is nice and fits well with our laundry needs. Although frustrating to deal with having to reorder multiple times, the Wayfair team is AMAZING. Great customer service and very easy to work with! It's why I keep coming back =D