I’m 47 and this is my first toaster oven. The family was fighting me at first because they didn’t want to give up their beloved toaster. While it took us some trial and error attempts to toast to get the desired toast level, we’re used to it now. It’s nice because you can toast 3 bagels at once. I have also used it to cook quick breads and reheat foods. I’m looking forward to using it in the summer as it won’t heat up our kitchen! If I had to make suggestions for improvement, they would be: add a light, timer and relocate the toast doneness settings so you don’t have to crouch down to look under the knob.