The recliner looks as pictured. It was easy to get out of the box and was packaged well. The feet had to be screwed on and the back attached. The back wasn’t difficult to attach by myself, but the instructions were odd to understand at first. The chair is firm but comfortable. I’m 5’2”, and my head doesn’t extend over the back and only my feet hang off the end of the recliner. The reclining isn’t hard to engage or disengage, but it takes a little wiggling for me to manage.