I'll start off by saying that I like this product. I purchased it almost immediately after closing on the sale of my first home with the intent of having this be the start of my smart home project. Technology with a classic look.

The installation was fine. Barely any issues there, and was able to use the smartkey reset tool to fit to my existing keys. (I have a keyport, didn't want to change the blade)

Use of the product is touch and go. None of the phones in my family have a 100% success rate with the lock at all times. Sometimes the lock doesn't recognize my phone (purple ring) or accept it at all (red ring), but upon a second or third try, or holding the phone closer to the actual lock, the door will lock/unlock successfully.

Additionally, I purchased the Gateway product to be able to lock/unlock remotely, and this doesn't work 100% of the time either.

But when it works.. it works well.