I like mine but my husband hasn’t tried his yet.  It’s an odd pillow in that it seems too soft to give support but I find it does.  I’m a stomachside sleeper.  No neck issues.. a big deal for me and I’m getting used to it so happier by the day.  
At this price, I was happy to go by the reviews and try.  
I gave it a 4 star as I haven’t had it long enough to see if it holds up well.  So far, so good!