I was skeptical at first because I'm not one to buy something online that I haven't seen in person and read reviews on. Especially something that cost so much. I went off only the reviews and ordered anyway. I read reviews on some other chairs where some could not touch the floor to be able to rock the chair or the back not a high enough to lay the head back. I  wanted something that I would be able to do both. I am 5'3-5'4 and I can do both with this chair. My husband who is 5'11 can do the same. I purchased the cream and it is a nice look.