The chair is relatively comfortable (there's not much in terms of cushion but I don't mind harder chairs), I love the color, the swivel feature is amazing and feels pretty sturdy to me. However, the chair is tilted. You can sort of see it from the front, but it's very obvious from the back. It doesn't feel crooked when I sit on it, which is why I'm generally OK with it and not returning (also because I wasn't gonna go through the trouble of disassembling). I don't like the zipper on the back either, but I knew that when I bought it. Shipping was amazing and chair came the very next day. Not worth the total $200 I paid but I was in need of a chair and it gets the job done.