When I first try this toaster oven, was not sure I wanted to keep it, because it gets so hot on top and sides, but the benefits of it are so great, that I am glad I did not return it. Works so well for toasting, roasting, with automatic shut off, or bibs to let you know the temperature has been reach! So happy with that purchase now. Use it almost more than my regular oven! Roast a lot of vegetables in it, cooked some chicken. Warm up food! So nice!