This is a very basic press.  Perfect for someone who wants a BASIC PRESS that doesn't require much to operate.  It is literally plug it in, wait a minute or two, then press.  
My ONLY real issue is that it does NOT hinge well... hard to explain, it's like when you close the press, it smashes (whatever you're pressing: sandwich, toast, steak, etc) instead of "laying" on the food and not smushing the guts out of it.  That's my only "not-satisfied" issue.  
It IS perfect size for JUST my husband and I.... and the ridged-plates remove to wash easily, or throw in the dishwasher.... no quams there.  
Oh... speaking of that, the flat plates are NOT included in this one... just the ridged ones....