This chair arrived in plastic wrap...the piece of material under the chair was ripped. When I went to attach the legs...there were no drilled holes (which I could see, seeing the bottom was ripped) I was surprised the ottoman was not with the chair, seeing it was in the picture on "my orders". I called Wayfair and they were wonderful and explained the ottoman was not part of the purchase with the chair. The seat on the chair is very stiff but the back and arms are very comfortable. Maybe in time it will soften . .

Pros: Nice looking chair..just like picture
Cons: No driled holes to attach the legs. had to drill holes and put the legs on. ..not what I wxpected from Wayfair where I buy most of my items.