The chair arrived as per delivery date. The fed-ex guy left it on the balcony in front of my door and scurried like jack rabbit to the truck and sped off. I had to move it with a dolly to the side of the balcony as it was blocking the entrance. I am awaiting surgery for bilateral hip replacement (both). The box was damaged and scotch-taped so I immediately called Wayfair who assured me that if the interior products were damaged they would pick it up at no cost and credit my account. Well the chair was beautiful, no damage, soft to the touch. My husband assembled it with ease and it looks so classic and works like a charm and the mechanism is silent.Thus far very pleased.