Ordered this chair early evening it was delivered a couple of days later, delivery guy was fantastic with us. 
Putting the chair together is very easy all the wires are located conveniently at the back of the chair. Once the chair is assembled it is still easy moved on my wooden floor which is great for me as I am disabled. The heating system does not get too hot where it would become uncomfortable and the massage system is really nice with 2 intensities. 
I purchased this leather electric recliner chair as an addition to my salon and even though we personally love it, it has been greatly appreciated by my clients who range from abled bodied to disabled. 
Thank you so very much for a very smooth experience. 
I think on the advert it said it layed down, it doesn't it reclines but not flat.