The chair is ok. It looks fine and seems to be a good quality. I did look at measurements, but it is still smaller than expected. I’m a thin person and it’s still a tight fit. The massage and heat functions are fine. The back of the chair seems to be uneven and has a bit of a bubble on one side. The worst part is the force it takes to close and conversely how quick the foot rest pops out. When you pull the lever, the foot rest really comes out with some speed. When trying to put the foot rest down, it takes some real strength to close it. It’s like doing a leg curl exercise. There is no way my older parents would be able to close this chair. It could just be new and needs to be broken in, but we might be returning for a larger chair with power option.