We applied the Maya tile to the back splash behind the stove and sink in our motor home. Made a world of difference in the appearance and really dressed up the kitchen area. Motor home interiors can be drab and dated, especially in the older ones like ours but the kitchen looks fresh and new again. Was easy to apply and is lightweight. You can even reposition it a few times if you mess up. I highly recommend this product. Have not needed customer service as our order arrived pretty quickly and wasn't damaged or anything wrong. They have sent numerous e-mails to follow up with me to make sure I was happy and I really appreciate the follow up. Feel sure if there had been issues they would have been taking care of the problem right away.