I received this black & decker coffee maker as a test product. I've had it for 3 days & both myself & partner have used it at least 3 times a day. We like our coffee. The programmable settings are extremely easy & simple to use leading to our coffee being ready & hot wether its first thing in the morning or after work. I love the sneak a cup feature especially later in the evening for my special flavors I prefer not to share. This coffee maker came packaged very well. It's a 12 cup maker with a glass pot. It does require a cone type/shape filter instead of the bowl shape most makers use. We love this coffee maker. It works extremely great for our needs. If your like us & like coffee at home then I highly recommend this coffee maker.