The couch it’s fine, however they sent it missing an arm rest. When I realized this I reached out to customer support and was told it would come the following week. Inconvenient since I don’t have a couch for another week, but what can you do? Then, I get another email that the arm rest won’t come for 2 MONTHS! Why would you sell a product you don’t have all of the parts for? I generally don’t like to leave negative reviews but that’s just a little ridiculous.