1st it had a cracked side & then towards the very end of assembly I found staples in the preassembled side piece were through the holes where the drawer support screws were to go so I could not finish putting it together. This after numerous difficult hours of assembly and weeks in between waiting on a new part too. Part of the problem was the lack of directions. There were only pictures to follow. No words! Then no guides for lining up the drawer hardware so it was hit and miss and hope it was in the correct location. Then when I email for support on how to proceed, I was just shipped an entire new dresser and charged for shipping!! I had zero intention of assembling another after the nightmare I’d just been through so called and requested as I had in my email for assembly to be included. They refused, ignoring all the defects, my time, their lack of reading my email, etc. So disappointed in this entire purchase and lack of customer support.