I have used Wayfair many years, but my experience in trying to return these tile has made me rethink using the shopping service. The tile arrived in good shape but the color was closer to black than dark gray, so I returned the tile. With restocking and shipping fees I was due a refund for  the cost of 4 boxes of tile instead of the 5 boxes originally ordered, but that still seemed fair. I tracked the return and FED-Ex showed the boxes arriving one week later with a refund expected with two weeks. It has been over three weeks and I still and being told the refund will take another 3-5 business days to process. I am rethinking my shopping habits after many years and multiple orders of using Wayfair.