I have purchased this trashcan 3 times because I really like the size and ease of use.  However each time, the open/close lock wears out otherwise the trashcan is perfect.  I currently am using 2 of these at my home and don't want to but a whole new can when I only need the lid so Hefty quickly sent me just the lids for both.  This is was awesome customer service and I will gladly keep buying when I need again.