We love the look of our new slate colored dishwasher and how quietly it operates.  We have only owned it for a bit over a month and are still experimenting with the various cycles to find the one that works best for our needs.  We were excited with the 3rd rack feature and the bottle jets but have found that the 3rd rack does not receive sufficient water flow to ensure clean silverware.  The bottle jets might be great for a family with baby bottles but we rarely have water bottles or other items that fit well into the clips of the jets.  In hindsight, we wish we had purchased a lower cost model without the 3rd rack and water jets.  Others may find those 2 features to be great for their needs, but we would be happy without them.