We got our coffee grinder a month ago and want to share our feelings about the unit.  The design is great and looks very smart on our coffee bar.  The first use was interesting as the noise level was bearable and not too loud.  To grid to what is optimal for us takes about 27 seconds.  If there is anything that would be a negative would be the finished product tends to works it's way over the rim of the cup and gets a little messy.  This is a fine product that you expect from Cuisiart.