I love my new fireplace. We had recently done over our son's old room into a music library, and this is the perfect addition to the room.  It did arrive with a chip in the front of the paint, but that was easily fixed with a little bit of colored marker.  I haven't run the heater yet because it is summer, but the flame effects are very nice and it is quiet. One thing to note: This comes in a heavy package! It took the two of us to drag this up a flight of stairs--it weighs at least 75 pounds, so be prepared for a workout!