I just received this kitchen faucet today. It looks solid outside but it doesn’t function properly, such as the spray head doesn’t retract and keeps falling out from the spout. The spray switch on the spray head is very loose. I decide not to install it and will have to return it soon. I’m feeling that the company sold me the faucet that was returned by other customer. It’s waste time and delays my kitchen’s remodel. I’m not sure why this faucet has 4.8 on reviews.