I was so nervous to buy this on line without seeing the quality in person but the good reviews sold me and I'm thrilled with it!  It's absolutely beautiful and arrived 2 days after I ordered it.  My friend was kind enough to assemble for me in just under 2 hours.  The fire doesn't look cheap or cheesy and it actually puts off heat.  The remote allows you to turn on/off and adjust the lighting as well as the temp.  You can also set a timer.  You can have the fire on w/o dispensing heat or turn it up to activate the fan and give off heat.  I'm beyond pleased.   Mine came without any damage to the parts.  I ordered the white.

Pros: Easy to assemble. Looks just like the picture!