I absolutely LOVE this coffee maker. It is so easy to use and designed to work for different ways of brewing. It is completely hassle free and makes it so simple to prepare my coffee everyday. We use it often to make hot chocolate for our kids as well because the water heats up so fast and easily and it is ready to go in a hurry. The design is perfect and fits nicely on a counter top and looks very classy as well. Very highly recommended!