Bought in April of 2019.  Sad that it has only been less than a year and a half for it to start having issues.  This replaced a Krups single serve which had been my staple for over 17years.  I expected better of this brand being they’ve been around so long.  I hope to get reasonable help in this when I contact support.  Will update my review.  I’ve enjoyed it thus far.  Espresso wasn’t quite as good as the krups but the cappuccino was easier as I didn’t like the extra time it took for making the froth(Krups) and for that was satisfactory.