Very nice tile...can't wait to install it in our power room. Was as described and very well packed. Not one broken tile in 3 boxes. 

I originally ordered 6 boxes and the ship status stayed "on hold" for nearly two weeks. About 6 phone calls and many escalations later, they cancelled my order. Turns out the PO was never dispatched to the warehouse. In the midst of this tile debacle I learned from the customer service rep that anything in excess of 3 boxes for this particular tile must be delivered to a third party for delivery, this lengthening your delivery time frame. If you need them asap, the trick is to order them in batches of 3 boxes, which ensures they ship by a regular ground agent like UPS or FedEx.