This is my second plug and play hot tub. I paid $3,200.00, seven years ago for my first hot tub (different company) which I would categorize as a toy compared to this Hudson Bay. When I ordered it I was expecting it to be similar in quality to my first one which was more money. So when I got it I was pleasantly surprised with the quality of the hot tub, surprised by the power of the jets,  amazed that it took under 24 hours to heat the water from 57 degrees to my desired temp of 102 degrees. To me this is like a grown up hot tub compared to my previous one. But I will say this, there is no way that this hot tub is the listed weight which was like 350 pounds. The delivery company told me that it was 700 pounds. I can't say for sure that it weighs that much, but it has to be every bit of 500 pounds. Overall great buy.