We chose the Touch 2O for the "cool" factor, in spite of the warranty shortcoming. A similar faucet without the touch feature provides a lifetime warranty whereas this product is only warrantied for 5 years. I can understand the reluctance to cover the electronic parts for an extended period but the finish and valve should be covered for the same period as the less expensive non-touch equivalent.

The connections from the water supply and the battery pack could also use some engineering to "tidy the mess". These connections are all over the place and it's difficult to position everything in an orderly manner to avoid getting tangled with other objects under the sink. I can't seem to position the pull-down faucet hose in a location that avoids binding with the other service connections when extended, in particular the solenoid valve.

Great looking faucet, works as expected, cool features that impress your guests but an inferior warranty.