This is the most crazy review I've ever had to give. I opened the shipping box and the grab bar was inside in a knotted plastic bag. When I looked at it through the bag, I immediately noticed some weird stains. I looked closer and it was streaked orangey-red all over the top and one of the round parts that would be installed in the wall, was obviously bent/broken. At closer inspection and when I unknotted the bag, I realized the stains were actually *BLOOD*. Someone at the warehouse or manufacturer had cut themselves (possibly on the bent/jagged edge of the metal on the round part) and bled all over this bar, then proceeded to still bag it and process it for shipping!!!! I have never in my life experienced something so disgusting. I am in process of requesting a full refund.