OK, it's been about 7 years since we bought a dishwasher. WOW, the world has changed! Bottle washers, special jets under the silverware. CRAZY-quiet too! I'm completely impressed at the cleaning ability--and that's what the machine is for, right? Well, the capacity of this one is noticeably smaller. (My guess is extra insulation is to blame.) Also, the wash times are over 2 hours. I've been told that's normal now. However, my 2 issues mean I'm much-more likely to end the night with some dishes left in the sink.