I ordered the sofa on December 18th. My delivery date was January 2nd at that time. Unfortunately, the delivery date kept getting pushed further and further back. Every single time I would check in with a customer service rep they would tell me that the sofa went on backorder and they could not tell me when it would be available. Finally I spoke with a representative that actually looked into my order and told me the item had been boxed and ready to ship since December 22nd but could not fit on the initial fedex truck. Instead of placing the sofa one the next truck, they lied and said my item was not available. Upon receiving the sofa there is a mark on the top of it. I am extremely disappointed in how Wayfair handles orders. This is my second time experiencing this level of misconduct.