I received this couch yesterday and found two defects immediately upon opening the box (see in photos - discoloration and ripping at the seems). The couch is sturdy enough for the price, the velvet is soft, and the dark blue color is great (where it's not discolored). I brought this to the attention of customer care and they took $50 off my bill in form of a refund. However, I just bought a brand new couch and it has defects. I would much rather have taken my money elsewhere if a large, brand new purchase is going to be flawed. I'm happy with the unflawed parts of the couch and not enthusiastic about Wayfair's response. I wouldn't buy this item again and now nervous to buy anything from Wayfair :(