I have suffered with back/neck problems for over 20 years. This is the 4th mattress I have tried over the past 5 years. So far, it's the most comfortable one I have had, however we haven't even had it for a month... so both me and my husband are still getting used to it. It has helped my lower back problems and my Chiropractor has noticed a difference. However, my neck pain has continued. I had also purchased a Tempur-pedic pillow, which I just started using about a week ago. I am hoping after my body gets used to the new mattress and the new pillow... I will notice more relief from my neck and back pain. As with any mattress... it takes time to adjust!