well dont know where to start very poor customer service i called them yet never a return call because they dont even answer there phones. Second the description of shoes is a lie you can fit 4 pair of 9 1/2 max shoe size in the corners and toddler shoes in the rest thats bull i order it to fit all adult size shoe .. now back to the call to customer service it came with the wood messed up like 1 part was supposed to have 4 nails through it and glued on well it was just in the box and the other pieces of wood scrapped off and marked up I only took a few pictures thought a first the one part not a big deal i'll fix but it just kept a coming. NO I WOULD NOT BUY THIS AGAIN