This mattress has been so comfortable. I waited two weeks to write a review so I could try out the bed. It is soft, but not too soft. Firm in all the right places. I tend to sleep on my side, and sometimes I have really bad hip pain. I have not woken up with hip pain at all. I can sleep on my back and not wake up with back pain. The 3 zone coils really make a difference. 

The mattress is heavy. You will definitely need two people to handle it. I took a nap on it about an hour after opening it; it was so comfortable! I love it.