Great first timmer experience, easy to pick, order, delivery, matched the pics all as it said. Now I will tell you I was shocked to see a Loveseat in 1 3ft by 3ft box, but the assembly was simple no tools done in 10 min in dress clothes in my office. Coach is more for shorter people under 5'10"- I'm over 6 and not small. I say that cause it is low so getting my fat butt out of it requires some moans. Does what I wanted which was provide a place for my folks to sit in my office that was not so stiff like a typical office chair.