We would never buy a sectional sight unseen or without testing its comfort. But we did. We  held our breath, also never before ordering from Wayfair before. We breathed a sigh of relief when the courteous delivery team delivered and set up a beautiful, comfortable, and very reasonably priced modular sectional that looks like it will withstand the wear and tear of our two dogs and two cats--not to mention our constant use--for a good long time.