Huge gouge right in the side of brand new desk thanks to whoever deliverede this smasshed box. As someone who delivered for art van this box should had been inspected before delivery. The lady in customer service was helpful and able to order me spare parts. My rating may change depending on if the delivert driver can do the job correctly. Pieces dont really fit together flush but i can live with something small like that. 5 stars for customer service. 1 star for packaging and delivery experience.