I purchased 4 chairs….I only received 2 which was disappointing.  I called customer service and they were great and ordered the other 2 for me which arrived less than 2 weeks later…only issue was one was defective and un-salvageable, again super disappointing.   I called customer service again, once again they were terrific and orders me 2 more, which I will have to wait another couple weeks for.  The chairs that I did receive are great. Nice size, easy to put together and decently comfortable.  If you are at all big in the behind, you’d want to be careful about ordering these as there’s not a ton of extra room.  I’m pleased with the product and customer service, just a tad disappointed with the overall experience.