I love my bed. It had not scratches/dents and it was easy to install. I did not have a good experience with shipping as it was sent FED-X and was delivered to the wrong address. I didn't receive a lot of support from Wayfair with retrieving my shipment which put a damper on my thoughts to order something again in the future however; this was not my first Wayfair purchase and I had great success with my previous item's deliver. Maybe Wayfair can look into assisting buyers with more reliable delivery practices.