Rug came quick as a flash (within two days). This is my fifth rug purchase from Wayfair and it did not disappoint. The piling is low because it is an indoor/outdoor rug. For the space (in our basement) it will hold up well, I do prefer a softer more plush style, but I feel in a heavily traffic area this is best. No foul smells coming from the rug as per other reviews. I’ve only had it in for two weeks, but with having 2 dogs and teenagers plus my husband and I it’s been great!!