The bed arrived in great condition. We are pleased with everything about the style and sturdiness of the item. One design flaw is that the side rails are too low to the floor. You hit your toes every time, when making the bed or getting in at night.(another review said the same) I would like to figure out a way around this as I am short. Bed-making is a challenge bc I cannot get close enough. I would probably return this due to this problem but not sure how to get it back to them.