I was amazed at how easy it was to place my order. I received an estimated delivery date which worked perfectly with our schedule. Although some people might be thrilled when their order arrives 10 days earlier than expected, it could have been a disaster for us. We were out of state for a week and our house has no covered area by our door. Luckily, a neighbor saw the item sitting out in an ice storm and brought it to their house until we got home. We are very happy with the bookcase. As long as we followed the picture, it went together nicely. It looks great in our room.