This was the 2nd item on one order to arrive damaged.  Nevermind the fact that it arrived 2 weeks later than promised, wayfair have completely failed to deal with my complaint in an acceptable manner.  It appears that being offered a partial refund for an item delivered previously will also be an acceptable form of compensation despite the fact the refund was recieved around a week before we even recieved this unit in its damaged state.  Its been over a week since i last sent an email and i am yet to be given a satisfactory explanation.  Wayfair seems to have 2 major flaws - the delivery teams they use (doesnt arrive when promised, and when it does arrive, there are generally damages), and then their customer service department (who do not service concerns or complaints in a prompt fashion).   We have had to make do with a damaged unit as a result. Extremely disappointing...