I love the color of this bench, very pretty, and it is spacious-holds a lot of shoes/hats/gloves, etc.  I would recommend getting baskets or some type of organizers to go inside for smaller items.  Customer service was great-two pieces came damaged and they were replaced within a week.  My reason for only 4 stars would be difficulty in assembling-you can't use a power drill-and it took some re-adjusting several times to get the moving seat lids to line up properly-you can't tighten the hinges too much or too little. They still don't really close all the way but that may change over time as the pieces settle in; you can't really tell by looking at it, but right now we have a can of paint on top to push them down. I also wish the back was higher-seems a bit disproportionate to the size of the body of the bench-but I think I'll put some fun decals on the wall behind it between the bench and picture frames and it will look good.