I really like the rug. Shipping and packaging was great, and the rug is very soft and has a high pile. Its not quite as thick as I would like, but very good for the price. My main complaint is that while it is white, it is not the pure snow white I was hoping for. I dont know if that white exists for a carpet as its been very hard to find. This carpet has a slight yellow tinge when seen next to my pure white furniture. I will probably keep it, but might not put it in the room I intended