We just purchased our 4th Adirondack Chair.  Excellence #1 is that the quality and comfort are exceptional.  Extremely glad that we purchased these chairs rather than our other options.  Excellence #2 is the customer service.  There was one little issue with one of the chairs when we opened the box.  It was a delight dealing with their customer service, and their solution went above what we expected. Extremely gald that we chose this company for our outdoor furniture.  Could not be more satisfied.