I submitted how much I love the area rug and how well it fit in the area that I chose it for. It is very easy to keep clean and it doesn't move around.  Lots of friends have commented how much better the room looks with this rug in there now.  But I also wanted you to know that I had to call your customer service office, And the gentle man that I spoke to was very friendly and helpful. I worked for 40 years as a Senior Purchasing Buyer for a very large Electric Utility Company that covers service to seven states. I was on the phone daily with several companies all over the states  and some in other countires. So when I tell you that you have a great customer service office -  I know what I'm taking about.