This is the prettiest piece!!!  Yes, it was a bear to put together, but it turned out beautifully!!  The back panel wasn't in the box and I'll let them know but in all honesty...it's not that big of a deal because I've got it up against the wall and
I'm using it for a TV stand in my bedroom...and it's PERFECT!!  My daughter put it together all by herself and it really is a beautiful piece!!