It just arrived today late afternoon. Packaging good.  I put the legs on one, which took about 20 min.  It is very cute and love the legs...  It is a bit hard when sitting, but I gather that the more you sit in it the softer it feels.  It is compact, but it serves a purpose for a nook area or upstairs bedroom, not in a family room where everything needs to be comfy to relax for hours watching TV.  I gave it a 4 stars because of the comfort and size...although I was aware of this prior to ordering (the reviews) but still ordered and happy with them.