The carpet is not as plush/is a lot thinner than I expected, compared to the pictures online. We're also having a difficult time getting it to lay flat -- the end that was the center of the rolled carpet will not unroll, which is a tripping hazard. Had I seen this in person first, I don't think I would have purchased it. It was delivered quickly, and Wayfair's texts kept us updated as to delivery, which I very much appreciated. The actual sale of the item went flawlessly.