I bought this as a gift for my sister and she absolutely loved it. She uses it almost every night. It also definitely bigger than I expected but other than that I have nothing bad to say. It didn’t take that long to ship.  For me it took the regular 5-7 business days. But it did come a day early than what they said was the expected day that it would be delivered. Other than that my sister absolutely lives this pillow and I am very pleased with my purchase.