I live in Mexico and I ordered an Omega juicer buying it from a U.S.A. provider.
I had a problem with it and wrote Omega about it. They responded very quickly, providing me a great support and under warranty I´ve been sent immediatly the replacements that I needed. Without paying nothing. I´m very happy with Omega and their customer service, very professional and prontly responding to all my emails. I recomend buying an Omega product, the juicer works very well and the customer service provided by Omega is really an excellent one.
Luca Zannelli - Playa del Carmen, Mexico