We love Love LOVE our spa! The only difficulty we had was with the local delivery company, but eventually it all worked out very well. We had the ozonator and light packaged installed at the company prior to delivery and it has been terrific. My husband and I have wanted a spa for many years and we haven’t been disappointed yet. The size and shape are perfect.  We’ve had our spa for about 3 months now and use it about every day. The customer service folks were absolutely FABULOS and I will order from this company again undoubtedly.  We didn’t have a deck or concrete area to place the tub, so several weeks prior to delivery we purchased an 8 foot EZ pad and placed it on a level area in our yard where we planned on sitting the tub…it worked out perfectly.