We were hesitant to order such a large item, sight unseen, but we are extremely pleased with our purchase.  The bed arrived in 5 boxes, a day earlier than promised.  Everything was wrapped beautifully so that nothing was damaged in shipping.  Everything was clearly labeled and all pieces went together perfectly.  I was pleased to find that the storage drawers roll quite well, even on padded carpeting.  The only slight problem we had was that one of the slats split when we were screwing it to the frame.  The wood is pretty soft, so I think pre-drilling would have solved that problem.  (Hindsight!)  Good quality for the price.