Of the two that I ordered, one's lights did not work.  When I contacted Wayfair I was told that there was nothing they could do as I did not discover and report the issue before 33 days had elapsed. I did not have nor was I offered an extended warranty for the product.  Let me say that I find customer service to be less than customer oriented and they seem to only go by a prescribed "playbook". As for the product, the limbs were rigid and difficult to place, but the individual branches fluffed out nicely.