This is a great product.  Is as described and I slept well and for the first time in a while,I woke up without all the hurting from the too hard mattress I have.  Buy this product and do not hesitate if your mattress is to hard.
Also,I live in the bay area of California.  I ordered the product on the 28th of may and received it on may 30th.  
Great online company all the way around,to buy from.