This microwave is definitely a wow factor in my new kitchen. All my friends are impressed with the door opening and closing!  I have been using it for 5 months and I am very happy with it. Since you place dishes down into it, I feel it is much safer getting hot plates or bowls from my previous microwave, which was higher up on the wall. For my kitchen remodel, I also purchased almost all of the other big ticket items from Wayfair. Customer service is excellent.