Item arrived very promptly and exactly when I was told it would. It's a good sturdy log store, very very similar to one we've purchased before except this new one is twice the size - and it's still cheaper!  Very good instructions. Two of us made it up in no time at all. One tiny niggle is that one side of the floor was quite wet - hopefully this won't affect the logs that have been stacked onto it. But I would recommend both the item and the service.