The base had broken arms.  I had purchased the insurance however they wouldn’t pay for because the manufacturer had a warranty for 1 year. Wayfair escalations team gave me bogus contact information which went straight to a voice mail not even mentioning the company name in the recording. Ended up leaving 25 messages but no return call. I contacted Wayfair over 40 times.  Ended up taking to the dump as it wouldn’t stay up with the broken arms on the base. In this instance Wayfair, the manufacturer and Allstate insurance were all failures. Don’t buy this gazebo.