Had this product for about 2 yrs and we continue to love our 30 cup dispenser.  We love the taste of the water and appreciate the peace of mind of knowing that it filters more contaminants than any other affordable product out there. Our water always tasted of chlorine and since owning this particular filter system, we enjoy pure tasting water. Also love the larger size of this dispenser as our family drinks lots of water from it each day.  Easy to clean and attractive as well.