I wanted to love this machine. It’s beautifully designed - looks great on the counter.  It wasn’t as easy to use as I wanted. I found it to be complicated. Using preground coffee was cumbersome. The ground and waste water fills up fast. It you add the preground coffee without following the directions closely it makes a mess and the coffee ground pour into the inside of the machine. Could have a much better design for preground or not allowed it at all. If you want something simple, this isn’t for you.