Very disappointed with this microwave. Microwave melts the butter every time I use the soften butter function. Today, I touched the open button and a static shock from my finger completely shorted out the touch panel. It will not reset. A microwave touch panel should not short out that easily. This is something I have read has happened to other reviewers. This product was installed in April 2023, so less than a year ago. I have contacted for a repair but I am not confident that this will not happen again.