The machine cleans dishes well and leaves glasses pretty spotless. It is loud when running. We had a fifteen year old Asko which was much quieter. The rack design is terrible. It cannot hold more than 8 dishes and/or shallow bowls stably. The silverware tray does not fit snugly in place. There is a post designed to prevent the lower rack from rolling out too far. This does not work but prevents it from rolling back in. You have to lift the rack and then it is difficult to realign the wheels on the runners. We only purchased this because we had a restricted clearance below the counter.