This is the second chair I order from Wayfair and it is not as advertised this chair does not have the incident position and I do not think it is meant for 440 lb I would say more like 200 lb I am 360 and the chair will not work properly it is loose everywhere it is rickety it is making a loud noise when going up I find it to be dangerous to use and I would appreciate a full refund on it but I made a little cut in the fabric when I removed it from the box so I know I am stuck with it now I would really like some kind of refund but I don't think it will happen I do not think the chair is safe at all for anybody over 200 lb and I do not think it has pocket coils as it is very hard on the back side not comfortable at all unfortunately this is the second chair I order and have a very big problem with this is not good for your customer service quality if you continue selling product like this