I was nervous about a bigger purchase online and never seeing the bunks in person. They are nice. They were packaged well. Directions were relatively easy to follow. As someone else stated there are spots where it looks like they could have done another coat of paint. I tried to make sure all of those pieces were on a wall side so they wouldn't be seen. For the price I don't think you can go wrong. We have purchased the higher end (pottery barn) and it just doesn't hold up for the price point.