They sent me a different model in a hurry. I already had one Teddy Bear Chaise Swivel recliner. The  second one looks and feels obviously different from the first, and definitely not as comfortable. It gives me a backache. And it creaks loudly when I rock it, which is a pain because I planned to use it to put my infant child to sleep. And the darn thing is so heavy, that returning is not a practical option. So its a waste of money. There's no time to even sleep, let alone lodge a complaint about sofas, while handling an infant at home.