I've had this product for 9 months now. It looks beautiful in my kitchen and cleans up really well! It has cooked everything superbly until we tried cooking a whole chicken. We have a special microwave dish and cover for cooking a whole chicken in a microwave that we have used numerous times because the chicken comes out so moist. However, during the cooking of the chicken, this microwave decided to just run and not cook anymore, it didn't matter what we tried, it just wouldn't cook any more. That lasted for about 3 to 5 days, our microwave wouldn't cook. Somehow during the process of trying to cook a bag of popcorn the microwave mysteriously decided to warm the popcorn, we forgot the microwave wasn't working. We put the popcorn bag in a second time and it actually cooked it and has been cooking fine ever since. I'm not sure why the microwave wouldn't cook for 3 to 5 days, but it works great now. I'm thinking it must have gotten into demo mode somehow.