Love the bunkbed - even though we are STILL waiting for the storage drawers to come in.  We ordered the bed the first of February and were sent an email saying that the drawers were on back order and were currently in production.  They said not to expect them till MID MAY!  Mid May is an awful long time to wait and it's a real bummer.  However, customer service has been really good at keeping us updating on the progress and anticipated ship date of the drawers.  The rest of the bunk bed is fantastic and it's worked out great.  It was easy to assemble and the whole process was pretty straight forward.  Even with the mishap with the drawers, I'd still rate it a full five stars.