This far exceeded my expectations. It came as stated ...  completely in one piece except for the wheels for which we chose to put away because it will be stationary and the tie/bracket for no tip which we do not need because there is nobody small that visits any longer. The unit doesn't get too hot so that you can not touch it and surprisingly for a person such as myself who doesn't do well with written directions, I can follow picture/illustrations far better but  this little booklet of instructions I read from start to finish. Very easy to understand.I am completely thrilled with the look and the heat that it emits and the way you can control it and also time it. I am looking into purchasing one for my grandsons room while he attends college in Ithica, NY where they have very cold winters. The room he is renting is in an old home with a lot of drafts. I think besides the warmth this would add to the abiance of his room. I highly recommend.