This microwave's audible alerts failed within the first year including using the simple function of the timer. I contacted Cafe who sent out a repair technician. The tech was rude & unprofessional and then mocked me. Because of this, I had to upgrade the microwave. Just unfortunate as I purchased an entire Kitchen appliance collection that was not inexpensive in any sense of the word. My recommendation is to purchase top of the line followed by purchasing extended warranties.