I have to say after being the owner of a competitors carpet cleaner that did not work out for us, I was reluctant at first to take a chance on this Bissell Power Brush cleaner. My fears that we were just going to buy another pig in a poke were resolved when I saw the great cleaning job job that this machine did. I'm very impressed with the results from this easy to handle little machine, so far as it did what we wanted for sure.