It arrived with broken glass so I had them send a replacement and that again arrived with broken glass. To be fair, customer service said they would make sure to tell the warehouse to package it better for transit, but I decided not to risk it and got a refund instead. Once hung up they looked too small for my house, I think because the measurement of 16” (or whatever it actually is) is from the top of the electrical cover, not just the cylindrical glass surrounding.