Ordering was easy and delivery came right on time.  I love the crib however the only part of it all was our delivery guy was trying to get the crib in our door and pieces were falling out of the open box.  I had to tell him to stop because the pieces we're falling out. After assembling the crib we noticed a small Nick on the top drawer which was one of the pieces that had fallen out of the box.  Other then that everything else was great.