Upon arriving home and hearing my husband spouting some 4 letter words, I saw the car parts in the middle of the floor. He could not get the front posts to snap into place, had hurt his neck and shoulder and said he was DONE. After nearly breaking my hands, I decided to call the 800 number listed on the instructions. The girl advised me to use some dishwashing liquid and a hairdryer to soften the plastic. I also watched the video. After putting these suggestions to use, and 5 minutes later, I had the 2 front posts snapped into place. My husband is still grumbling, but the dirty words have ceased. It is getting closer to being fully assembled-----and it is only Dec. 23.