I give it a 3 because of the fact that when It first arrived at my house I had missing parts. No big deal emailed the company and they sent me new parts. Now about a month later the hammock part is completely destroyed and falling off my wall. I’ve emailed them again, yet to get a response. I don’t have a heavy cat she’s actually the smallest cat I’ve seen about 6lbs. She absolutely loves her hammock and is always in it. Unfortunately I had to take it down cause it was unsafe. Hope the company can do the right thing and replace another part maybe mines defective. I would recommend the product but be wary.