This product has helped me make time for my morning coffee and bedtime tea when before I rarely had time for either. It is simple to use and takes no time at all to prepare my beverage. It is exactly what I wanted from a Keurig. The ONLY downside is that I cannot fit my portable tumbler underneath the spout. It's built only for mugs so I have to transfer my liquids in order to make that situation work. Even after removing the spill tray.