This was my first online purchase for furniture. The delivery people were very nice. I thought the chairs looked bigger in the photographs. I had to do a small repair on the chair, but over all I had a good experience. For those that do not want to go to the hassle of shopping this is a great fit. However, I think I will look around and sit in a chair before I buy it. Delivery was fast. After I adjust fully to new chairs I will update my review.