The chandelier is beautiful and fits our application perfectly.  Another reviewer had said, though, that it wasn't very attractive looking straight up into in, where the lightbulbs are.  While I don't often stand under the light looking at it, even from 10 or 12 feet away the bulbs are the first thing you notice.  A diffuser of some sort would have made the inner workings less prominent. My husband says the installment of the light went well. The crystals are glass and were very easy to put on. You just need to remember to bend the wire slightly after you attach it.  While I do think it's an attractive chandelier, I don't think I would order it again because of the light bulb issue.