So we purchased this for our new home and it was pretty discounted. Took a minute to get here due to shipping and the way the world is these days. We are pretty tech capable here and hooked it up quick. Read a lot of reviews a couple had issues but ours went in easy as pie and everything works perfectly as hoped and expected. Samsung was very cordial to insure our satisfaction and so far we love this thing its like a giant computer also with so many features its gonna take a pinch to get hip to it. You actually have to go on the hub to turn on ice and off with other things also so you have total control. Love it and highly recommended. Well be on it incase any issues arise unexpectedly. So far a 10.