The package arrived intact and as scheduled. All the pieces were there. No missing screws. Included was a screwdriver tool for the hex screws but you need a Phillips screwdriver fir the smaller screws. I recommend a hand powered screwdriver and tool attachment for faster assembly. The directions were easy to understand. Strong oune wood smell once we opened pieces, but subsided once we opened the windows and aired out for the day. We attached the desk option. We used a 8inch gel foam mattress. Anything thicker seems too high. Note: the bed gaurdrails do not have a predrilled hole for the  stabilizing bar but the wood was soft enough to manually screw into. Again, powered screwdriver can provide a stronger mount. Beautiful even coated paint finish- we got white. Wood is strong andcsturdy- no shaking, but soft enough so dents and dings happen when you have kids using the bed. Overall happy with purchase and product.