I'm renting my house, so I don't know how long the faucet has been in use, but after a short time of living in the home, the sprayer button broke and leaked. The faucet also seemed to lose pressure, which I attributed to the leaky sprayer. I contacted customer service, and despite not having any documentation of purchase, they sent out a new sprayer very quickly. I replaced it, but the pressure was still very weak. I contacted customer service again, and they sent out a new valve, and everything works fantastically now. I really like the look of the faucet.