*appearance is nice
*glides well
*swivels well
*not so comfortable for sitting but ok as in an office chair, head rest protrudes out and rests at my shoulder blades
*not-at-all comfortable reclined, does not recline adequately / "all the way" as I find most recliners do, the max reclined seat is angled too high to rest head on and take a nap -- like trying to take a nap sitting up and your head bobbles to the left and right.

Also, my unit came with 2 defects, 1) One of the 2 rear upholstery pins was clearly bent/smashed sideways. 2) The backrest is offset / unaligned by 1-2" from the rest of the chair.  All Modern / Wayfair is too much of a hassle to deal with for an exchange, especially for something this size.