I do not have any carpet and I have 3 dogs. I misinterpreted it It does the job so I didn't care about that. The negatives for me is the weight. I must have misread that too. I am keeping the cleaner because it isn't any harder to use than a heavy mop 'but I thought it was under 20 lbs, and if that's true it must be my age. I thought I still had strength at 62 but the cleaner is heavy and to dispense water the button on the handle needs to be pushed at the same time making it more labor intensive to use correctly. The cord is very long so more area can be cleaned without stopping but if a duplicate power source of lithium batteries like Hoover's new vacuum is in the works that will make it even heavier but with no cord, both arms can rotate for pushing.