I ordered this gate which is very nice however when it came only one of the screws would fasten, the other 3 would not grab. I went to my delivery email and the replacement/refund process was super easy and I was pleased with the outcome. Then I received my replacement gate and now I had 2 defective baby gates and a granddaughter to chase as the stairs are again open. The manufacturer of these gates need to test their equipment before shipping out these products. This was my first experience with Wayfair and probably my last. Not due to Wayfair themselves as their customer service is excellent and fast. However I purchased a gate not the customer service experience.