After it was installed I found two flaws. and the first time I used the washer the load got uneven and it shook so hard that the front panel of the washer came off! After this I used it a few more times and it was fine period and I'm having them come look at it on Monday. They'll have to give me a new front panel on the washer and I'll see what they'll say about lowering the price because of the two scratches or if they just want to return the whole thing and get me a new one? I've had relationship where I bought it from so I think everything will be fine. I know I'm going to like it once these little things get fixed.