Package came in flimsy cardboard & 3 pieces are missing as well as the assembly Instructions. I purchased this right after Thanksgiving as we had guest for Xmas & NY. Instead of sending missing parts, I was sent a replacement bed. This morning we opened the box (also damaged) to assemble & it’s an entirely different bed!!! This is not what I ordered, nor do I want. Now they are sending another replacement bed due to arrive in February!!!! I have ordered items before through Wayfair & been 100% satisfied but this time has NOT been a good experIence!