I am ridiculously overjoyed that I got this. I was spoiled by an old toast that gave up the ghost about a year ago, after close to a decade of doing a great job of making toast. Since then, however, I've lost track of how many new toasters I tried. 3? 4? All worked OK at the start, but very soon afterward turned awful. Burning bread/bagels in some patches, barely even warm, let alone toasted, in others. I'd never owned a toaster oven but had read that they're more reliable than slice toasters. Saw this brand recommended and was happy to find it on Wayfair for a good price. And EUREKA! Perfect toast every time! I'm delighted.