Well I really don't like how you can't keep it reclined back it should have a lever so you can. And then the bottom where the cords and swivel piece are dont get me started it's always disconnecting and whenever I replug it my hands get all black i hate this. Plus they should be longer. The message is not what I had been expecting spite this fact it's nice however I thought and expected this function to be more powerful like hut tub jets that shoot you in the back with extream force to actually get those knots out but it's not. Leaving me extreamly duspointed. But like I said it's alright even though I had expected more concernedering how much I paid for a chair.