I have loved my Contigo water bottles for years.  I got this one a few weeks ago and I am NOT a fan.  The carrier on top blocks the spout unless it is put back down before drinking.  The worst feature is that you have to suck so hard to get anything out of it.  I truly loved my last ones where neither of these problems were present  - so much that I bought them as gifts for several people.  This one is all wrong and I would love to be able to return it!