This was my second bamboo panel fence from X-scapes. Their products are beautiful but not without imperfections. This time around, there were a Lot more splitting bamboo rods than the one I ordered through a different vendor. However, I'm sure the damage happens during shipping. I wish X-scapes would have large labels on the shipping boxes that read 'fragile' or 'breakable' or ' handle with care'. Not sure if Fed Ex or UPS pay any attention to that stuff.