Remodelled our dated kitchen several years ago. Purchased this faucet sight unseen and couldn't be happier with the feel of it. Very solid construction. Was easy for my plumber to install. I get many compliments on the faucet. I am on my second spray head, as I have had issue with the sprayer alternating between the two water stream settings. Customer service has been wonderful about replacing the spray head when it fails. It screws off easily, so replacement is no big deal. Certainly easier than replacing the whole faucet. Its nice to have a customer service experience that is helpful for a change.