Purchased this swing set with Assembly by Handy.  Received the set with no problems, but 2 days before installation Handy emailed and said the installation of this product was "out of the scope for Handy".  Now I have boxes of the playset on my front porch and no one to install it.  To say we are frustrated is an understatement.  Wayfair is working to find another installer, but who knows if/when that will happen.