Have used this machine 5 or so times.  So far,  for the most part dishes come out clean.  We are not using the heated dry cycle anymore as we have had a coffee cup and a glass come out with severe cracks.  
Also, sales person said that by stopping the cycle after a few minutes it would be the same as a rinse and hold cycle...it is not. The interior holds a lot of moisture and it is just a guessing game how long to run it.
The machine seems quiet enough; we can hear the pump draining during the cycle, but the actual wash cycle is quiet.
I like the hidden controls; however, it would be nice if the lights would all go out even if you can't see them..energy wise its a waste.
If you're concerned about fingerprints on  the stainless; don't buy this one.
Style wise it's attractive.
Capacity wise it's good for us.
This is our cottage and overall, I'm somewhat satisfied except for the not having a rinse and hold cycle.
I still haven't been able to figure out the steam cycle..more later?