We were very nervous about ordering furniture online, but this piece is so beautiful. Very comfortable, firm but we love it. It is so comfortable, we didn't even know it was made by Serta until it arrived. Seems like it will last year's. Laying it out to use it as a sleeper us so much easier than any traditional sleeper I've ever used. The kids are currently laid out watching a movie on it. The delivery men were absolutely amazing.