I received this umbrella as a gift in December. Now that it’s summer I began to use it and one of the bottom pole bent when a little bit of wind picked up and the umbrella was open. It has taken over 11 emails with the company all resulting in them not being able to help me with the replacement part for the umbrella and now it is completely useless. They don’t even offer the ability to purchase replacement parts for their products. I have never dealt with a more difficult company. I don’t recommend ever buying one of their products because if something goes wrong, you have absolutely no support from the company.