This coffee maker is a total multi-tasker - making excellent hot and iced coffee! Typically, it can be frustrating for me to deal with things like lukewarm, semi-melted ice-cube-filled coffee, but now I can have delicious, consistently cool coffee that has the same consistency and temperature throughout. I also love how beautiful and elegant the coffee maker looks on my desk - it has a slim profile and I think it really adds class to my workspace.