Frames came undamaged but one of the mats had a rip in it. Trying to completely clean the interior glass was a pain. Little black shards from where the frames were cut on the interior kept ending up behind the mats and in front of the pictures, I did manage with a lot of patience to completely clean them. I was also looking to add another 3 frames but the frames are not available to purchase individually. The template was very nice though!