Absolute nightmare to put up instructions dont help at all, poles was marked up wrong so had to measure them all to size to figure which was which , product came with slight imperfections and badly smells of fish hopefully this will wear off because it's not a smell you can ever get used to , but spoke to customer services who was very helpful and sorted everything out minus the smell but to look at this product it looks amazing for the cat very sturdy and once smell goes hopefully she will enjoy it also