I had already checked this out in retail stores, read many reviews, and tried at a fried's house - so I definately wanted this model. I have been using it daily for over a year, and love the convenience and great coffee. Really like the black and chrome model. It looks great with my black and stainless appliances. I purchased from Wayfair because of their excellent customer service and policies, free shipping, and price ($20 less than retail).  

Pros: Quality machine, great coffee, perfect for 1 or 2 person household. Great variety of K-Cup flavors available.
Cons: Could hold just a bit more water per serving, as I use large coffee cups.