I really loved this grill when I first bought!!!!! It was Great! Then the coating on the grill plate came off. Took weeks to get it replaced and when it was had to send it back cause the coating was awful and both handles were broke. So now I have my third one and we;ll see how it goes. Hoping it does not have sticking problems again!!!!!!!!! Or I will call and send the whole machine back! Because if it says non stick then it should be non stick, but my it seems everything I cook on it sticks! So hoping the third time is a charm!!!!!!!!!!!!!  Hoping I don't have to soak the grill plate ever time I use it!!!!