I just purchased this dryer and have used it once. While I was disappointed to have to buy a compact dryer that would fit in a closet, I found that this dryer is much larger than I thought. I dried a mixed load of laundry and with 3 wool dryer balls my clothes were completely dry and unwrinkled about 45 minutes faster than the original time indicated for the mixed load setting.  So far I think the dryer is great and I hope it turns out to be reliable.