I have had Kwikset locks for many years. The first set lasted about 8 years and then broke. Kwikset locks have a great warranty and they were replaced promptly. The replacement recently failed. The thumb lever on the outside stopped working and we were locked out of our house. Kwikest again replaced the lock (I repeat, great warranty) but the process was a bit challenging this time. I actually had to purchase a new lock and Kwikset advised me they would send me a check (I am still waiting for it and I am confident they will send it).

The handset looks great, the "Smart Key" system is fantastic and will save you the time and money of having to use a locksmith to re-key. All in all, a good product with a great warranty that I would buy again.