The Benton Cape Ann Wood Storage Entryway Bench was sent to us with the wrong parts.  Wayfair was very cooperative and shipped us a new one promptly, which included the proper parts.  However, it was frustrating to have wasted a few hours trying to put together a piece of furniture that did not include the correct parts.

Note that the middle shelves in this piece are removable as they sit on top of pegs which makes them a little less sturdy than expected.