I only gave this 4 stars. However, customer service would be 5 stars. I didn't receive the couch I ordered. Sure, the fabric and overall style was accurate, but I received an (L) shaped sectional (No Chaise) instead. Be aware Wayfiar system shows this sofa is delivered in 2 pieces, not 3. May want to call in your order to confirm with customer service, instead of online, to be sure your getting the correct one! Instead of spending more time and trouble to try and get what i ordered, I decided to make this work, with a partial refund of course. Customer service was very happy to accommodate my request as well as follow through, making sure every detail was addressed and accounted for. Great job!! As far as the couch itself, it is very comfortable. Only issue is the stitching is a little gathered and not quite straight in some places, but not visible unless you really look for it.