It arrived with dirt on it. Enough that I wrote to customer service. But Howard never replied after I sent through the information for the second time.
The box wasn’t broken and the interior was wrapped in plastic. The damage happened in the factory in China.
So I went and bought a couch elsewhere!
Wayfair customer service is appalling and this product is a scam. The price was regularly over $2700 for what is ostensibly a build it your self love seat. There is no way on earth the product is worth that much!! It is uncomfortable and difficult to put together.
I will NEVER buy from wayfair again. 
Appalling.