Our new couch from Wayfair is even better than expected!  It is very comfortable and just the right size for our living space.  The delivery process was not as originally expected.  It got to our town very quickly, but the company doing the delivery was very slow - and couldn't deliver for more than a month later.  But all worked out well, because we used that time to paint and re-carpet - pushing the delivery time a little longer.  They adapted to our need to push back the delivery.  Once the day of arrival came - the white glove delivery was perfect.