This has been a good faucet for our new kitchen, going on 7 years, I believe.

Some quick connects started leaking, and warranty service was quick and resolved the issue with no recurrence. The center bolt that allows the faucet to pivot was backing itself out, so I used a bit of Loc-Tite on the threads, and that issue is resolved for 5 years now. The sprayer occasionally won't activate, as it seems to require a certain amount of pressure to divert, but we don't use a sprayer much anyway.

In spite of these issues, the faucet is durable, and we really do enjoy it. The finish is holding up great, and the issues above are generally several years apart, so take this as a high-mileage long-term POSITIVE review. I don't believe you'll find a 100% trouble-free decade-long-use faucet for a busy family of five. What I'm finding is that I have very few problems, and those are handled well.