We have owned this faucet 7-8 years. Pfizer is great about their lifetime guarantee and each time a part has failed they have sent replacements. It helps to be handy about diy fixing. If I was paying someone to do repairs the 4 star rating would be different. We have replaced the soap dispenser twice. Also, the handle internal working mechanism and just recently the frayed hose and leaking spray head for the second time. So, you be the judge. GREAT WARRANTY.