I'm giving a five-star on this item because of the exceptional customer service. I bought two of these lamps in the champagne color. One of the lamp shades had a production defect and the fabric was peeling off where it was glued on. Wayfair  immediately offered me a credit for one of my lamps because of the defective lamp shade. The lamps are lovely except for the one shade. With the credit I received I will try to replace the shades to another color. Thank you Wayfair for your wonderful customer service!