The couch is great. Getting all the correct pieces to put the couch together wasn’t great. Ordered on 25 March, received only box 1 of two. I called and customer service was very helpful and sent the second box. However there was a misunderstanding and I received another box 1 of 2. I called customer service again and again Sheila was very helpful. I received box 2 of 2 and now we have a very comfortable couch. Thank you