I like the couch. It is not cushy, but if you prefer firm, it's perfect. Very pretty. Comes with 2 pillows and is super easy to put together. It was packed very well. I wish it could have been delivered before Christmas, but it wasn't delivered until 2 days after. We just moved in, and we're hoping we'd at least have a couch to sit on, but when it arrived we were very pleased with it. I would recommend the couch and wayfair. (Note: ottoman was purchased separately)