Love this lamp. The first one ordered wasn't made properly and once assembled didn't stand up straight (there are three sections that have to be screwed together and one of them had bad threads).  I called customer service and they apologized profusely and immediately sent me out a replacement.  They didn't even want the first one back - I gifted it to a college student who didn't care that it leaned slightly.  The wood is very nice and the size is perfect for my application.  I would buy this lamp again and recommend it to friends.  customer service was fantastic.