I love Wayfair's customer service!!! This was my first time ordering a large expensive item online.  Wayfair employees made it easy.  Everyone I have contacted have been consummate professionals.  The ordering went smoothly with all of my questions answered accurately.  The delivery was a breeze with pleasant, helpful movers arriving exactly as scheduled.  Bobbijo, in customer service, patiently explained the numerous advantages of being a Wayfair customer. I ordered these beds after seeing them in a store for much more money.  The beds  were manufactured especially for my order as shown on the Beautyrest label; they are top quality items.  Our family will be Wayfair customers from now on and this will be the first place I check in the future. Highly recommend!