The product is fine but delivery was horrible. Wayfair needs to provide customer service regarding delivery instead of just tossing issues to Fedex by saying “contact Fedex yourself”.
 I made a reschedule request after spending more that 3 hours with Fedex due to Fedex’s technical hickup, but they ended up sending the product on the original delivery day anyway. 
It was so stressful going through all this.
This mattress is ok but not worth that trouble for sure.