It took a few days for it to get to 14”, but as you can see in the picture it includes the top part as well.

The bed is wonderful! I used to have issues with my back feeling like it was broken when I woke up.

My hips and legs would go numb after 5 minutes of laying on my side using my previous old memory foam mattress. 

Now, I don’t have either of those problems!

Side note We slept on the bed the same night we opened it, and it was great! My moms took the same amount of time to fluff up and she did let hers set for days before using it.