I received an open box version of this - although I could tell there was a small defect in one of the frame welds (which is likely why it was returned), it was evened out just fine after the unit was fully assembled. Overall, for how much I paid for this product, I love it. But honestly I wouldn't have paid retail for this unit.

The wood is real, the frame is sturdy powder-coated steel, and the assembly/mounting hardware is similarly strong. Assembly was incredibly easy. They provide drywall anchors and wood screws to fasten the unit.

The finish on the wood is great. I'd still recommend applying a wood polish on top of the finish for added protection.