Pros: Love the dining room furniture. It was excellently made.  It was better than I expected for the price.
Cons:  I had called customer service regarding delivery and furniture damage and what the process would be on that should it come damaged.  I was informed that I have time to inspect it before the delivery folks would leave and I can sign off on it.  As I waited for my furniture on delivery day I was going out quickly, when I stumbled upon my furniture that was left outside unbeknownst to me.  The furniture was delivered by FedEx and they just left it outside.  I was left with the daunting task of carrying the furniture two flights of stairs by myself.   They are not good at informing you of what the delivery options mean. Therefore, I wasn't prepared for my furniture delivery, as I had no one there to help me.  Be sure to know how your furniture will be delivered, and what it means so that you are not caught in the same situation.