I ordered two of these for a great room.  One of them was obviously a return.  You could tell the wire was cut and the fixture had a few holes that were not properly drill.  I was able to fix it but it was a real pain.  Also they should not be sending me returned items and if they do I want open box and defective pricing really getting sick of it.  But they really look beautiful and I just had to get a third one for the entry way, we put them on a dimmer.  Really pretty!!!!!!!