When we recieved the bed the box was severely damaged and there were rods sticking out of the box.  It's quite a heavy bed with lots of parts and pieces and the box was very very thin and poorly constructed.  A couple of the rods were a little scratched, but it was on the ends where they fit inside another rod so you can't really see it.  It looks good and the quality seems very good and what we were expecting, I just think the packaging needs to be redesigned.  We were very lucky the bed didn't have more extensive damage and that all the parts and pieces were there.