Ugh. I really wanted to love this fan but it’s defective. apparently the way the motor is installed in the unit causes the rest of the components to be crooked upon final installation. As I am not much of a technical person, I do not know how else to describe it. I paid extra for the two-year protection and also an extra $200 to have it installed as I am not handy. I hope Wayfair does right by me as I have bought many products from them throughout the years.  *Attaching photos but it is not possible to see how crooked the fan is.* super disappointed