I had been looking for a nice throw to add some color to my living room. The price point was perfect and the design, something with tassles, and color (I ordered the bright orange) was just what I was looking for  to accent my sectional. It arrived quickly but there was a large brown spot on it. I contacted Wayfair via the chat option and another one was sent immediately with no additional charge! I offered to send the defective throw back but was told that I could keep it with a very nice suggestion of donating it. I opted for the latter and now have two! For the price, I would have purchased two if I really wanted it, but one was all I needed. I am pleased with the product overall but the customer service is what mattered to me most. Thank you Wayfair for your products, prices, convenience and great customer service!