Love the crystal chandelier!! Service with Wayfair was excellent from helping me purchase the product, to my questions when a piece was making installation challenging. The only reason I gave 4 stars instead of 5 was because one piece that is used to anchor the chandelier to the ceiling only came in 1 size and didn't allow for a safe installation with a ceiling medallion. Luckily my electrician was able to locate a similar piece of piping that fit.