I REALLY wanted to love this, but the condition this was in when delivered and the customer service has been HORRIBLE.  This bed came in a box that had clearly been opened before (box physically damaged before being opened), zip ties laying everywhere, most studs on the bed damaged and holes in the back of the headboard.  I am going on day 2 of waiting to hear back from the vendor while this box is just laying in my living room taking up space. According to Wayfair, I have to go through vendor due to them participating in a program with Wayfair.  Very disappointed.