I do not usually write reviews. However I m so impressed by wayfair's customer service. 
I ordered these chairs. When I got them I liked the way they looked but one of them was defective. And the other one had a ring on the back of the chair was tilted. I emailed wayfair's customer service center. They replied quickly and sent me new chairs. They resolved the issue quickly. Now I am a happy customer. These chairs are beautiful.