Love this bench! LOVE that its solid wood-very sturdy w a high weight capacity for a reasonable price. Exactly the dimensions and style we needed for our super narrow mud room. Fits perfectly, AND it has a shelf for shoe storage! Who could ask for more
Two things, as others mentioned
The black finish on the arms was kind of rustic. I just brushed on two coats of clear satin poly and now its smooth and durable. 
The gray is NOT gray at all. Its brown. Period. But...it almost exactly matches our floor, so it worked out for us anyway.