Very pleased with the rug, the colours are lovely and muted, just as they appear on the website. It arrived quickly and we'll packed. I've taken off a star because at one end of the rug the hessian backing can be slightly seen where the pile doesn't completely cover it (see attached photo). It's not such a problem for me as this rug is positioned with that end against the wall in our music room, so it's not really a problem for me. However, if I had wanted to place this rug in a more visible location I think seeing the exposed hessian would have bothered me. Hopefully it'a just a one off with the manufacturing process as it really is a lovely rug and I'd recommend it.