I have owned this faucet for 8 years. I recently had an issue with the finish, minor, and one valve leaking. I called customer service and without question or hassle all parts needed were emidiately shipped to me at no cost. I had similar issues with an older shower faucet. Needless to say I will only buy pfister faucets from here on out. All finishes tend to break down and valves will leak so with customer service like theirs it's worth purchasing!! Thank you for great product support.
Gary, Indiana t