The freezer arrived in great condition and I am pleased with my purchase. I have experienced problems with damaged goods before, but this was not the case with the freezer. Despite other customers' complaints of dents and door hinge issues, I have encountered none of these problems. I did purchase anti-frost mats and they have been successful in preventing excess frost from building up. I keep the dial at 1.5 to maintain a temperature close to zero degrees. The freezer is located in my kitchen, which has contributed to keeping the frost issue at a minimum. The noise level is relatively quiet and the plastic layer on the outside, which was slightly scratched, has helped with insulation and maintaining a cold temperature. Although the freezer's production originated in China, I am overall satisfied with my purchase and the extra space provided for frozen food storage.