Absolutely awful. I purchased a "discounted" beanbag, but was then charged an additional amount against my will (& having caused a lot of stress as my bank considered it a fraudulent card use and cancelled my card) 
All in all, this "simple" purchase cost me about 4-5 hours of my life (phone calls to my bank/wayfair and drafting emails)  
The product looked like it was OK and the customrr service over the phone was good on the face of it, but I sent it back as I was so unhappy with the overall experience.