The bolster came kinked because it was shipped in a box that was too short for it to fit properly.  The fabric cover is of good quality and I like the color.  The reason it gets a poor rating is because it is not a cylinder shaped pillow that is covered.  It is shredded foam crammed in a liner and stuffed into the cover.  It does not hold it's shape well.  I will keep the cover and purchase a proper bolster pillow to put in it.  Very disappointing.