I ordered this on 12/05 for a Christmas present. It was not shipped out til the 15. The whole time it said it would arrive before Christmas.  I just received it. I have reached out to your company many times for the problems I have had with this order. As I was adding it to my cart the price went up 19. That was corrected. Then it took 11 days to get to post office and then 14 days to get here. What was I offered for a late Christmas present from way fair?  10 percent off my next order. That is not how a large cooperation should do business. First off this is my first and probably last purchase I ever make from you. I gave you way more times to correct this than amazon and they come through always and if there was a problem, they discount the item or overnight it. They do not apoligize which does nothing for the person to who the gift was to or me. Customer service is huge in my eyes and my experience so far with this company has not been great as you can see.