I have never ordered any furniture online before. I'm the type of person that needs to see the product in person. So I took a risk and bought it after thoroughly reading all the reviews. I was anxious and when the chair finally came in I was so happy! All reviews were right. The color was not truly beige, it is more of an ashy, light grayish almost which is exactly what I was looking for. The cushion part on the seat is hard which is what I wanted as the cushion will last longer. I'm happy with the product and would recommend to anyone. Now I'm anxiously waiting for my sofa and love seat!