More a poor review of Wayfair's service than this product. Still using a courier (Evri) which fails every time and the don't give you other options. Product arrived well after estimated delivery date. Tried to return as it was meant to be a birthday gift but they then wanted me to pay almost half of what the product cost to send it back. Spoke to a Wayfair advisor who quite obviously couldn't care less and let me know that. Now have a blanket I don't need which I can't afford to return.