i have a august smart lock for over a year. it worked great for a lil while but now fails .the connect keeps jumping off line for no reason and rarely connects when i come home have to open app to unlock the door most times i just use my key.. support yeah right there is noi support from these guys u cant talk to anyone  i dont reccommend this product its overpriced when there are better options out there  i want something that works and has product support  very dissappointed