Beautiful looking...so much nicer than the industrial-looking smokeless competitors. Produces much less smoke than less expensive fire pits. This smoke-reduction feature makes it so nice to sit around. The unit throws off a lot of heat -- should extend our patio usage by several months. The flexibility of using Tiki wood packs (great product, but expensive) or regular wood logs (up tp 16") long is great -- I'll use logs mostly. Couldn't be more pleased with my purchase -- a little pricey but very well-constructed and should last many years...so it's worth the price. I had one issue and customer service was excellent -- resolved my issue quickly and beyond my satisfaction.