It took a getting use to for me.But once I got the hang of it,but oh boy..It was a breeze to use.It's so different from other much cheaper coffee pots.I like that it's easy clean up,as well as the coffee stay warmer longer.It just has a better taste to it.The design is so slick looking,I don't mind it sitting out on my counter. [This review was collected as part of a promotion.]