I love this futon.  It was just what we needed for our space.  Wayfair was great about giving updates on delivery.  I put special instructions on where to put it at my house, and they were followed.  THANK YOU!  It came in 4 different boxes.  There was a website to go to for a video on how to put it together.  The video was awesome.  The furniture was both number and color coded to help you put it together efficiently.  It took two of us about an hour and 20 minutes to put it together.   It was an hour and 20 minutes well spent.  The mattress was comfy but I still got a little 1" foam topper to put on it when guests stay overnight, just to add to that comfort.  However, for the extra seating it is perfect...comfy to sit in.  The side arm tables are awesome.  I myself love that the drawers are not on a track system.  They are on wheels and just wheel out and back in.  No complaints. I would buy again.  I will come back and review again in 6 months.