First impression, this product looks  to be exactly as advertised.  I have only had it for a couple days, but I know it works and looks great in the setting it is in.  The only issue I may have with it is the method of defrosting, when necessary.  I was under the impression that it had a drain plug at the bottom of the unit.  It does not.  The way the drain pan is constructed it appears that it will work okay, just needs to be watched for overfilling.