We’ve bought this product as new item for our new kitchen. Being sceptical about water filters I gave the other half the benefit of the doubt and went with it. We have been using it for around 10 days now and although it’s a little annoying to fill as obviously it has to be filtered but the flavour of the water is amazing. Tea tastes so much better. A fresher and stronger flavour of tea. Once filtered it is very very quick to boil. All in all I’m extremely happy with the purchase