we bought ours about 3 years ago and we are still using it today with no issues. As these days we are surrounded by toxins everywhere, it helped give me peace of mind while I was pregnant to know that I'm not taking in or passing on as much toxins to my baby. We participate in the filter recycling program but wish the discount given was a little more since the filters are on the heavier side and we have to pay for the shipping on our own. Other than that, my husband and I are very happy and satisfied with our filter and we don't drink water unless it's been filtered through ours (we fill up and bring our bottles everywhere we go).