Excited to set up this umbrella today but was disappointed to see that the color is not the one I ordered, I got a beige instead of tan or chocolate brown. The umbrella also has a tag attached and the brand says GOPLUS I though I ordered from Arlmont and Co. It made me wonder if I truly got the correct umbrella for the amount I paid? The package also did not include instructions on how to tilt the umbrella. I was guessing maybe to use a pin but it was not included too. 
I called customer service talked to Serai. she was so nice, understanding and accommodating. I preferred to keep the umbrella since it’s too much hustle to pack and return a heavy object. A 20% refund was given back to me. 
Thanks, JB