Shipped fast, impeccably packed, perfect condition. The clock was about what I expected, and even knowing the diameter when I ordered it, it seemed smaller on the wall than what I had in my mind. It's nice and not many manufacturers make these so I didn't mind spending the money. That said, on the pricey side for what it is but if you think about what it takes to pack and ship these I'd bet a good part of the cost (free shipping) is getting it to your door. Happy with the clock.