Overall, this bed turned out great.  The biggest downfall was that it came with a defective piece (holes drilled in the wrong places on one of the legs).  The manufacturer was great about sending another piece as quickly as possible; it just left our son sleeping on the floor for a few extra nights.  This wouldn't have been such a surprise except that we ordered a similar trundle for my daughter (same manufacturer) which also came with a different defect (one of the pieces was longer than the corresponding ones), so we also had to wait on that replacement part.  So, as far as getting all the pieces we needed with the original shipments, we were 0 for 2.  Both beds will serve their purposes, though, and the kids are happy.