This was not the first bed that I have ordered on Wayfair... but it was the worst. Although the packaging was not damaged and the arts were well protected, many of the parts were damaged! This only means that these parts left the factory this way. Damaged finishes. Nicks and dents in the wood. Scratches. Also was missing multiple hardware kits. I wanted to return this junk right away... but my little boy, who had been patiently waiting for his "new" bed to arrive... would have been upset. So I just had to make due with hardware I had in my toolbox. Not a good experience her.