The cleaner is great! I used it the first night I got it. It was so easy and lightweight to use. I didn’t even have to look up directions to use it. Perfect. I will give it only 4 stars to shine light on two things. 1. Though, it has nothing to do with the cleaner itself, shipping from Wayfair is so bad. Every single time I order from them, it takes forever for my things to show up. They never come on time. It’s really frustrating. The second thing is, while the vacuum does fit perfect on each stair to clean, it would have been so much better if it just came with a separate attachment. Though, I knew it didn’t have one before purchasing, it would have been easier and I would have had the option to use it for more things like my couch or car. But overall, I like it a lot.