I'll start with the cons.  The machine is still new to us,  but it has been difficult for us to learn the optimal way to load our dishes. Our bowls and glasses just don't seem to want to fit like our past DW. We are still exploring new ways to load it, but for now it has been a struggle. The other negative is i am still trying to figure out how to mount it, as i can't use the top mount due to my granite, and the side brackets don't seem to fit correctly and don't line up for a proper mount. The pros are awesome. For me the quietness is amazing, the sleek design and exterior look is nice. The washing options and red running light is cool. And the additional 3rd top rack has been a nice addition. The dishes are always nice and clean and the plastics are usually dry as well which is one reason I chose this model and that has been great.