We have only had this microwave for about a month, but "so far/so good". It is the perfect size for the space on our counter, is very quiet and we love the reheat button that utilizes the sensor. Items are heated all the way through but nothing has been dried out. Would give it 5 stars except that the print on the buttons is pretty small, so if the lighting is not bright, it can be difficult to read.  Despite this, we would certainly recommend this microwave