We ordered 4 chairs in total and the two burgundy arrived first. Putting them together was easy but during the un-packaging we noticed one chair had a flaw on the bottom and during the putting together we noticed that the tension knob was stripped...we called Customer Service and the issue was immediately dealt with to our satisfaction...as per usual! Wayfair has the best Customer Service bar none! These chairs are great for small spaces and are comfortable and stylish...win/win in our books...thanks again Wayfair!