This is working great and has been pulling our 70% humidity down to 45 using the smart function. I read some reviews that stated the unit only worked a year and when there were problems, they were not able to get them resolved. How do I read those reviews before making my purchase I would not have this sitting in my living room now that stated it is working great, since we plugged it in and unlike the two other brand units, I tried last season which didn’t make a dent in the humidity. I have had to empty the bucket out three times a day.