I will have to say of all the things I ever ordered from different places this has literally been the WORST EXPERIENCE I ever had I ordered a black sofa with white glove installation first of of the sofa was never installed they left in box in living room and tried to get resolution team to do something about it they didn't and when I finally decided to take sofa out of box and set up myself it was BROWN not black I have and still am trying to get the issue resolved and cannot get nothing done the resolution management team don't seem to care and will not respond to my email or phone calls when they did respond in the beginning of this they said the pictures of the sofa which was clearly brown was not good enough they wanted pictures of the box to which I sent and emailed about and called about and STILL NO RESPONSE Iwant what I paid for and can't get it