This was my first Wayfair purchase.  Actually found it at a local store for over $200 dollars more, and would have had to pay an additional $82 to have the grid.  Aside from saving $$, it actually came in just a few days.  If I had purchased from my local store, it would have taken over one week.  The sink was exactly what I wanted, but was concerned about ordering it online.  I was not disappointed.  Packaging was appropriate, and had no issues there.