I have to admit, when I first wrote a review I was upset. The bench I received was broken into three places and it was for my wedding which is just around the corner.  After writing a review, I was contacted by the customer service representative, Anastasia C.   She was very nice and helped me get my bench taken care of - Thank you so much Wayfair- your customer service was excellent and responsive.  I will continue shopping with Wayfair after this experience.