I didn't know what to expect when I got this - I'd never had an amazing experience with a coffee maker before.  Well, now I have.  The bells and whistles of this machine are vast but very easy to use and not overwhelming at all.  Right out of the box it was ready to go and in five minutes flat I had a delicious cup of coffee.  It also looks gorgeous on my counter top.  Cleaning and maintenance was surprisingly easy. [This review was collected as part of a promotion.]