This espresso machine is fantastic. We've used it 3-4 times a day for over 4 years. It's easy to use and makes delicious espresso every time. Tastes better and is cheaper than getting your espresso at a cafe. We recently needed a repair and Breville customer service was so fast and helpful. Our car was totaled the same week as our espresso machine repair and I honestly missed our Breville more than having a car! Very glad to be back making perfect Americanos and lattes all day, every day.