Samsung is the worst customer service I've ever had to deal with, they hang up on there customer eight at the end of resolving there mistake so they dont have to honor what they've told you, after making false promises you can't even speak to a manager or supervisor, they also try to scam people and do NOT send them the correct item that they actually ordered. 

This will also be shared across EVERY social media platform out here for others to acknowledge.

I ordered the bundle package for black Friday and recieved the wrong gas range, after 8 hours on the phone and speaking to 14 different customer service representatives, managers/supervisors they continue to hang up on you and make false promises and do NOT back up what they say, they tried to charge me an additional $1,000 when I have already paid for all items and again I recieved the wrong range, I placed the order over the phone with one of there representatives who made a mistake and sent us the wrong range.