Due to a whole lot of construction and chaos happening at my house, I made the mistake of opening this item outside of the return window. It's clearly been used outdoors for awhile since dirt has stained the bottom of it. I can't believe they repackaged this item after it's been returned without even bothering to clean it up (there was also a bunch of loose dirt in the box), then sold it at full price. I'll never shop at Wayfair again.
Update: I looked at it closer to clean it and it's worse than I thought. The wire holding it together is disintegrating and the dirty end of the bamboo is soft and fraying. Someone obviously used it outside for awhile (had to have been past their return window) and packaged and returned. I'd be surprised if Wayfair opened the returned box before selling it to me as "new."  Really annoyed Wayfair refuses to issue at least a partial refund.