We purchased this faucet a few years ago. Not only is this the finishing touch to our new kitchen it is an outstanding product. We had to replace the cartridge once and the hose due to wear. Both were replaced. Customer service is refreshing in that they care about their end users. We recommend Price Pfister to all our friends. We have replaced bathroom faucets as well and now only buy PFs. The quality is excellent, the designs are gorgeous and customer service outstanding.