I bought this two weeks ago and I’ve been using it every day. I read all the bad reviews first then the good ones.  Then I watched the videos on the proper way to load and use my new Ninja Detect™ Kitchen System Power Blender Plus Processor Pro with BlendSense™ Technology.  And I love it!  It works perfect.  I am thrilled this new addition to my, lol, Ninja Kitchen. Thank you Ninja Kitchen!! Props to you!