I do love this pillow! To sleep I use it unzipped because I like a flatter pillow. If I'm watching a movie in bed or even on the couch I zip it up. My only issue is the fabric gets caught multiple times when zipping it to the firm size. I'm worried I will break either the zipper or the rip the fabric in the process. I also wish they released a pillow case the same time as the pillow. I find the cotton outer fabric of the pillow kind of scratchy compared to my cotton jersey sheets.