Dishes come out wet and sometimes dripping water. (Tried multiple stacking strategies.) Tines could be more flexible enabling more separation. 3rd / top rack could enable another inch of depth on one side to enable laddles, etc. Bottom line, quiet running, hopefully reliable, excellent cleaning, inefficient rack tines design, and poor ability to dry dishes. Really wanted to love this unit, but if I were to do it over, might go with another option.