The problem was not with Wayfair - the product was bad quality!  The stuffing was 
already coming out of the Cushions and not just one.............
Also, they were the most uncomfortable cushions.  I would not have purchased them
if I had seen or felt them at the store front!  I would drop these from your product line.
My 89 year old father tore the box down 10 minutes after I got the shipment or I would have sent them back.  They were not cheap to purchase to turn out so bad............