100% disappointed. I’ve had it installed for 1 month and all was great. Now I pour one 8oz glass of water and I can hear it sending waste water down my drain for 30 minutes after pouring one tiny glass. Support doesn’t seem to be of any help. I didn’t pay this price for a new RO system to have to waste so much time to troubleshoot and diagnose the problem. Someone in support should know what the problem is. My water isn’t hard or soft too. It’s normal county water. Something is wrong and support doesn’t seem to know anything other than to read a pre scripted response.