I am on my 2nd one of these and it is starting to fail as well. On the first one, the chrome started to pit out and the handle wouldn't stay up (turned on) after about 4 years of use. The 2nd one has retained its great finish but the innards of this one are also starting to go. I just don't feel that I should have to keep installing and repairing the product. I do think it is beautiful and goes well in my kitchen.