Extremely comfortable and supportive. Came in 5 large boxes. Easy to put on the legs and attach the pieces together. We have 4 dogs and I wanted something easy to clean- I can wipe off this couch with a damp rag in less than a minute. Nice soft leather. I tried out a couch this size at levin furniture- leather, and it was about 2,500 more. This feels like the exact same quality and look as the more expensive one. We took a chance and got this one online sight unseen- and I couldn’t be happier! Everything and more! Shipping was super fast as well, maybe a week after ordering, they were at our door.