We ordered this chair for our baby girls room and it ended up being perfect. It is really comfortable even for my husband who is 6ft 3in tall. I love that it rocks, swivels, and reclines. We actually ordered one and when it showed up there was definitely something wrong with it. I'm not sure if something happened during the shipment or what but wayfair replaced it very quickly. We were very satisfied with their customer service and the replacement chair they sent didn't have any issues.