I looked for a couch at 6 stores and was very disappointed with the choices. When I did find one I liked, I could not justify the price.  After seeing the Casey Sofa and, only after reading the reviews, was I brave enough to order sight unseen.  The blogs all seemed to state the same concerns yet were very positive about their results.  
The couch cushions feel a little "stiff" but that also makes me feel that once they break in, they will be lasting a long time.  The fact that manufacturing was in North Carolina was a huge plus.  All in all everything went well and my anxiety stopped early when I got the call that the couch was ready for delivery- at least 10 days early!