The product was easy to put together and had all supplies needed to get it up and hanging.  I purchased 2 of the company's tree hangers and so glad I did.  The chair feels that much more sturdy and I am that it will hold.  We have not had this product for long, so I cannot speak to its longevity, but we have purchased several items in the past and everything has held well.  One minor negative was that the box was not well-padded and one of the pipes for the side was slightly bent and needed readjusting in order for it to go together.  I am guessing that it got slightly damaged in delivery, but mt husband was able toa adjust it to make it work.  Overall very happy and my kids love it.