If I could give Wayfair a 0 star I definitely would.  This has been a nightmare for me. I placed my original order on September 8. After alot of back and forth and a ton of calls to Wayfair they finally canceled my original order and replaced it with this bed instead. I was hesitant but accepted the offer. The bed was delivered to me on December 24th...AND IT IS THE WRONG BED!!!! I needed a twin bunk bed for my two boys and they shipped me a single loft bed with a slide. I emailed the supervisor from Wayfair who has been assisting me throughout this new order and am still waiting for a response back due to the holidays. But overall, I will likely never order from Wayfair again. I care about my mental sanity and ordering from Wayfair has caused so much stress and anxiety and my boys are still without a bed. Its sad that this is the service that they offer.