I ordered two, one arrived damaged but Wayfair immediately took care of it.  This was my first purchase with Wayfair so I was impressed and will use Wayfair as a resource more often.  I would have given this gorgeous lamp 5 stars but the electrical cord for the lamp begins at the top of the lamp so you have this awkward dangling cord which you can see through the crystal (It's not pictured but I should have realized that without a tube down the middle, the electrical source needed to start there.)  My husband solved by using clear tape to tape cord down the back edge.