I initially was upset once I completed the build on this unit as the doors were a little wonky. They wouldn't open or close without scrapping each other. I contacted Wayfair, as this was a first time purchase from them, sent in photos, and was quickly contacted by customer service. They shipped me a brand new unit at no charge. I quickly built that one (since I had already built one) and it was perfect. I appreciate the customer service, and I appreciate them making it right, plus, I was able to donate the other unit to someone who may, or may not, be able to fix it.