Love the sofa. It’s bigger than expected, wider seats too. It’s firm but once our family breaks it in I’m sure it will get softer. Love the look of it. The delivery was seamless. I got white glove delivery so they came inside my house and assembled my couch. They also scheduled my delivery to where it’s convenient with my schedule. I highly recommend this couch. Make sure you take the time to fluff the pillows too. This way they’re not too flat.