I was given the Noritake Crestwood Platinum china for a wedding gift and we received many peices for wedding gifts also. We absaloutly love the china and the company has been wondeful. When we received our set in the mail two of the bowls were broken I called the company and they said no problem we would send out replacements. They gave me a date when they would send them out and I received them just as they said. I was very please not to be hasseled in any manner and we are looking forward to making many new memories with our new china that is so beautiful.