Great couch, easy to assemble - just have to attach the legs and theres velcro to attach the chaise underneath. It came in a giant box, so unboxing would be easier with 2 prople. The color is more grey-brown than pictured, but I like it as a good neutral (ordered the brown color). Cushions are firm and supportive, couch is high enough off the ground (both as expected). The only thing that I would consider a negative is that the cushions slowly slide out if you sit for a while and move around a little. Have to push the cushions back in place daily. Currently working at home from the couch all day, so maybe thats just me. Otherwise, its a lovely couch, and I like the reversible chaise. Good neutral modern look, while being comfy and supportive. The wrinkles in the fabric from being packaged smooth out within a week or so.