I ordered a pair for BR. While one was perfect as pictured, the second didn't look anything like the picture and definitely did not look like it was part if a pair. Wayfair sent a replacement which was a match with minimal difference that contributed to ambiance of each being individually created. Regret having to pay return shipping for one that was so mismatched that it did not make a pair, but extraordinarily pleased with the replacement and with the final pair. And the folks I spoke with in customer service were courteous, knowledgeable, and excellent listeners who made me feel the company was dedicated to resolving issues and making me feel like a valued client.