I ordered an open box thinking it would be the gray color and I was sent the dark brown version. I called and they offered a discount but at that point I also didn’t feel like repacking and shipping it back. It was during Christmaswinter and I needed something for the holidayscold. It works great as far as hearing a living room - but wish it had a remote to turn onoff and change settings. 

I would keep in mind the remote and open-box issue, but overall it works great.