The overall product is great. It is a plug and play when it came with the option to hardwire and with the second delivery we decided to hardwire. Yes you heard me correctly second delivery. First one was damaged and we were asked to dispose or donate that one. After seeing reviews of how long it took to heat up we decided to hardwire and it only took less than 24 hours to heat up to 104°. It only has one light on the inside of the tub which is a downer but I will find other option to get it looking pretty. The service however from Wayfare was not my greatest experience and it’s very discouraging. Your total one thing by one agent and then tore something else by another agent and in the long run I had a lot of headaches and upset about the whole sprocess.￼