I have been a Conair customer and fan for many years, so I was excited to try this product.  I how loved the gold details and color of the hair dryer complement each other well.  Another thing I really appreciate is the different temperature settings which are great for different hair types.  The included diffuser is great for those with curly hair textures like me.  My curls were thoroughly dry without feeling like I applied too much heat. As for as cons go, I would say it is a little heavier than my previous hair dryers.  Lastly, I did have to reset it before my dryer would work.  Other than that, I don't have any major complaints so far. I would gladly buy it and recommend it to others.