Hoping we just got a defective loveseat, but they changed the design where the motor is now mounted in the back, unlike the on in the store where the motor is up front. On ours, the back of the loveseat scrapes against the motor, and then against one of the metal structural bars, when it reclines. A replacement is being delivered and hopefully ours just got wrecked in delivery, as opposed to there being a significant design flaw. We shall see.