It’s a great basic charcoal grill. You can’t go wrong with Weber. The reason I can’t give this item 5 stars is because it was missing the screw that attaches the handle on the side/front of the grill, but I had one that worked so it wasn’t a big problem. And yes, I checked and double checked all packaging. Probably 3 or 4 times actually. Otherwise, it performs as it should. Ordering from their website was easy and it shipped pretty quickly with good communication along the way.