I received this clock that was not keeping time at all. It did not include the directions. It did include a dead battery. It was also scratched. After speaking with a condescending wayfair representative, I hung up on her. I called back and spoke to a professional supervisor,  Ms. O. Jackson,  and she listened and compassionately  resolved the issue. I received another clock and it worked right out of the box. As you can see in the picture,  it looks great!! After talking with Ms Jackson, it was worth the time and hassle. Get the clock....its beautiful.