I love the swing. I Wanted to give it a 4 because the cushion in it is not very comfortable. I added some cozy blankets and pillows and that helped a lot. It also might not be that soft because it is meant to be outside but I wanted to use it in side.  That’s not the company’s fault that I wanted to use it for a different purpose. So for what the swing is intended for, its a 5. If your looking for a comfortable cushion this isn’t the one though.