I love this faucet! I am very picky about plumbing fixtures, and worried that all the parts weren't in the package since it obviously was a return; the bags were open and parts strewn around. However, the plumber checked carefully and it was complete. This faucet is pretty and works smoothly, with easy-on and off, it has super water pressure and is such an improvement over my old, cheap faucet. My handyman said I could have installed it myself, but I found the instructions to be poorly-written, dense, and difficult to follow. He did fine with them, however. The poor instructions are my only complaint. A glossary would have been nice for those with limited plumbing vocabulary.