The toaster is very classy looking.  Nice appearance overall.  However I personally do not like how the toaster is not symmetrical but again personal opinion.  The first time I used it, the toaster gave off a terrible burning plastic smell. But after the first use it seemed to have disappeared. We made bagels and they came out really nice although it did kind of burn the back a little. Overall,  I really like the toaster.  I received this product free in exchange for my honest opinion.