Packing was very good.  Needed to be, it looked as if FEDEX had used the box as a loading ramp!    Only a few light scratches and they are sending touch paint.  Looked great after it was assembled but be prepared for about a 4-5 hour process.  Lots of parts and they must all match up perfectly.  The first few pieces going together were the worst but after that things smoothed out quite a lot.  Having a helper is a must.  I read the instructions several times before starting and that definitely helped.  They were good but could have been a little better.  I was impressed on how well some things went together such as the drawers.  Predrilled sites were mostly on target.  Overall we are very satisfied