Superb packing, not a scratch or chip though outside box obviously took some hits during shipping.  Heavy to show quality, but not too heavy to worry about hanging.  I ordered in the nickel finish and it's exactly that, not too silvery shiny, but definitely a metallic sheen.  I gave 4 stars only because it was not quite as 'antiqued' as it looked in online photo (my opinion).  I expected some darker contrast (that's how it looked to me), but it was all one monochromatic nickel finish.  It's still perfect for over sink vanity in our retro-glam (think old deco-hollywood) bath style.  One last thing, I thoroughly scoped out the 'measurements' so I knew it was going to be slightly smaller in appearance than what it looks like in pic.  It's still a nice substantial size for both great function and dramatic impact.