I really like the ottoman as a whole; however, there were a few issues.  It's really sturdy and I like the storage area.  The mechanism that holds the lid open is high quality.  What I'm disappointed in is the shelf below.  The legs stick out a bit instead of being straight up and down, so the shelf has nothing to sit on and falls down frequently.  I'd send it back, but we like it otherwise.  We'll have to figure out a way to fix it.