This sectional is the right firmness for us. More firm than soft, but nowhere near as firm as many 'modern' style sofas that we've sat on. Color turned out great, as pictured on the website. The chaise is pretty wide so you can definitely spread out on it. Only complaint is that they do not sell a separate matching ottoman, so we're trying to figure out what to put in front of the chaise (we need more seating there). BTW, really nice that it comes with the four houndstooth pillows.