The faucet is awesome. But we had it for 7 years and the hose sprung a leak. I guess somewhat expected and understandable. Anyways, after a couple iterations of getting the wrong hose from Kohler, they ended up sending us a new faucet because of the almost week long time without a kitchen usage. each time we talked to customer service, very nice and professional. They really do stand by products and want customer to be satisfied. I ma cynical by nature, but Kohler did me right. Thanks!