I’m revising my review because when I submitted for a return, because the defective chair needs exchanged for a new one, I get a message that the manufacturer will email me in a couple of days for a possible resolution. I wanted an exchange, not to have to wait and possibly be told no. 
We bought 2 sets of 2 chairs and the first 2 chairs went together nice and easy and look great. However, the second set of 2 chairs had problems. The one chair had two holes that were stripped so we couldn't get that chair put together so since it didn't work, we didn't try to put together the second one. It's going to be a hassell to return a big box of 2 chairs for 2 new ones but we can't use them if they won't go together. But the 2 that are assembled look nice and are very comfortable. We are hoping the next set of 2 go together as easy as they did!