I love the style of the sofa, but it’s too firm. It took 3 shipments to get the furniture to my house as it was lost in transit twice. How do you lose large packages such as furniture?
The worst part of the purchase was paying for Handy to assemble it when I ended up doing half the work. Wayfair and Handy both refused to offer me even a partial refund.
The Handy employee showed up 1 1/2 hours late after I’d taken off work early to meet him here and then he did a subpar quality job. I had to finish the assembly as the sofa fell apart when I sat on it. He handed me “extra parts.” I used these “extra parts to finish assembling the sofa.