Love the product and the looks of it.  Its nice you can have the flame gluing without heat. A remote to turn it on would be nice though.  When it arrived, however, the molding below the top piece had been broken off and there was a crack in the top piece. The molding was easy glue back in place.  The crack was on the bottom side and came around to the front so you only see a small part of it when it is set up. I read many other reviews that stated the product was damaged upon arrival. Since this is obviously a known issue, I feel there should be something done with the packaging to prevent this but it clearly hasn't happened yet.