I love this faucet, unfortunately, I've had to replace the pull out spray head every year since I purchased it in 2020.  After replacing the pull out spray head, it malfunctions in about eight months when the water streaming from the faucet suddenly goes to spray mode, which is quite startling.  Fortunately, customer service was excellent and sent me a replacement each time I requested one. I'm about to request another and hopefully they will send another free replacement since I've had the faucet for over three years.