Shipping was good, but after unboxing I realized I had a huge mess because every piece was covered in styrofoam and sawdust and loose styrofoam pouring out of pieces from the item. Pieces seem to be dense and well put together, hardware was no good tho, 2 of the 4 holes needed to hold the top to the rest of the piece (which is the weight barring piece) were drilled to large and too deep. I had to counter sink screws in the back at an angle, and use wood glue to keep the item together. I attempted to call customer support multiple times but was stuck on hold for 30 mins each attempt till the call would just drop. But after getting it all together, I’m satisfied with the open, just not the process required to get there.