Good quality and all functions work as described.  The cushions aren't as padded or soft as I expected but they aren't hard either. Something to get used to.

The only complaint I have are the wheels - they are took small for the chair.  They dig into the carpet and its very difficult to move around when seated. I also tried it on a place carpet cover from Office Depot.  Moves better but still digs in.   I'm not sure if the manufacturer offers different wheels for this chair but it sure would be nice if they came the chair.