Great purchase. Very impressed with the delivery, and customer service. The bed frame parts arrived in a timely manner and was in a good condition. Looked exactly what was advertised when constructed. However, my box was missing 2 small plastic parts which the customer service team dealt with very politely and delivered to me within 2 days! I am beyond impressed as most companies that I have dealt with in the UK has been very unreliable with their delivery and products (ie. B&Q). Happy with my purchase.