This product arrived to my home damaged. Almost half of the candle uprights are bent and very crooked. Wayfair sent me a link to upload pictures of the product in the original packaging....which I have done 3 times. I have also sent 3 emails to the service department and attempted to speak with a phone representative but the hold time is outrageous! I have never received a response and I'm sure they are thinking I will just keep the product eventually! NOT HAPPENING!!!!