The bed frame is fine - just what I needed. However, the delivery process was extremely unsatisfactory. As the delivery address was a rental property and not my home address, I had to make a special journey to receive the delivery. I arrived in time for the two hour slot I had been give and waited for nearly four hours - but the delivery never happened. Apparently there was a delay, but I had no communication of any sort from the delivery company in spite of them having my mobile number. On the second attempt to deliver, I was phoned by the delivery driver when he arrived at the property two hours early, when there was no-one there to receive the delivery ...! Other companies I have ordered from have no problem in phoning or texting half an hour before arrival. I suggest Wayfair change their delivery company or at the very least make clear to the current delivery company that a higher standard of service is required.