This bed is beautiful!  It was very easy to put together (note: you'll need a phillips head or drill for the last step), and it did not take me long to assemble alone.  Usually, I dread this type of activity; furniture assembly is not my thing!  That said, this was a snap, and I was left with extra hardware in the event that I needed it.  Additionally, there was some damage done during shipping, and the headboard had a scratch.  For reasons that are specific to my situation, I could not have Wayfair send another headboard, and so the lovely gal in customer service was willing to discount the price and refund me.  I was thrilled by her listening to my situation, looking carefully at the pictures I sent, and responding with ethical business practice and care.  She was a rockstar!  In the end, A+ for the whole process, in spite of a few bumps.