Item arrived in a broken box with over 100 screws thrown in the box. Box was wrapped in a loose plastic wrap that was also torn. This is probably one of the worst quality items I received and worst customer service. In the end, after sorting out the 100s of screws, my husband had to put together this desk. It took over two hours. The desk looks great in the end, but I would never recommend purchasing anything from joss&main or its affiliates.