Etagere arrived intact and that's the best thing I can say.  The "wood" is barely finished and not nearly as nice as pictured. The metal frame looks cheap. One of the shelves had obvious wood putty.  And one of the shelves had an oil stain on it presumably from the assembly hardware that was scattered loose in the shipping box.  There were no lock-washers or washers at all.  Fortunately all the pieces were there after searching through the packing materials to find them.  I find it hard to believe this is a Trade Favorite.  You definitely get what you pay for with this one!