Terrible delivery service.
Bed was left outside my NEIGHBOURS house for 9 hours out of view from myself but in view to any potential thief and i never even heard a knock at the door, all i got was an email claiming it was left in a safe place (which was very unsafe) with no note explaining where that safe place was so i had to wait those 9 hours to get a email back saying "left by the brick wall" (again the neighbours not mine). 
Luckily the bed is terrible and wobbly and we only bought it for temporary use.