This lighting fixture is beautiful and looks great in my living room. But what I am really impressed with (as always) is the amazing customer service from Wayfair. My ceilings are VERY high (15ft) and I needed extension rods for this fixture. Although Wayfair does not carry the extension kit they rapidly gave me the name of the Manufacturer of the fixture who was able to provide me with a local contact where I was able to easily order more rods. Thank you so much Wayfair, I really appreciate your excellent customer service.