Where do I even begin  I loved this bed on the wayfair app and I love it even more in person. The velvet material is SO soft  makes the bed look so elegant. Also, Wayfair customer service really surprised me. My bed got damaged on the way to the warehouse  wayfair handled it so professionally. They called me as soon as they noticed and gave me all my options. Considering it got damaged on the back mesh of the headboard  it can’t be seen when put against the wall, I decided to keep it  they gave me a discount for it. If I wanted to get a whole new bed, I could also ask for that. The delivery men were aware of the situation  showed me the damage first thing when they arrived to my place. I love my new bed  I am so thankful for customer service that cares  is completely transparent with you.