The chandelier is very handsome.  We are pleased with the end product.  Assembly was not as easy as it should have been.  The instructions omitted a step or two and some were out of order.  We figured it out though.  Also, even with a towel or rag in between, the pliers scratched up the metal.  The chain links were very difficult to get open.  Also, a few of the cups that hold the glass shades were crooked.  Fortunately, we were able to straighten them a bit and it is not too noticeable after installation.