After the shipment arrived, 2 days earlier than scheduled, I had a question.  I called customer service and spoke with "Nicole" who answered all my questions and was extremely friendly and knowledgeable (I hope you value her and reward her accordingly!).

My husband put our new bed together this afternoon.  He mentioned that it had some good "engineering" as the assembly was smooth and well planned out.  It looks lovely in our bedroom...I got only so far remaking the bed when our Kitty thought it was so inviting that she crawled inside the sheets and took a long nap!  Thank you for a find product!