This product arrived well packed and without any damage to any parts. Considering the size of this king size bed we were impressed by the creative packing and careful shipping process assigned to this item. The bed was fairly simple to assemble although a few of the parts were difficult to align. Several of the components were fairly thin-walled, so we look forward to seeing how well the bed holds up once our grandsons and nephews visit and give this frame a workout. We would recommend this product to a friend.