I love these chairs, they were quite easy to assemble (1 person, 1 hour) and arrived much faster than the time estimate.  They’re sturdy, appear as pictures (more grey than cream fyi).

However, one arrived with a gash in the fabric—a clean cut like from a box cutter or similar during packaging.  My 2 knocked of stars are for that, but ifwhen it’s fixed by customer service I will update my review to reflect that.