Very prompt delivery with a text to let me know an hour time slot within which it would arrive. Packaged well to ensure no damage to pieces. Instructions clear. Easily put together bu myself with minimal tools (screwdriver). An added bonus is that it comes with little white inserts to put into the holes on the top half that are there for shelf height preference. This makes the overall look of the unit look much better and more ‘finished’ (couldn’t see these used on the picture on the website and it nearly put me off buying). I’m very pleased with this unit and it looks great in my small bathroom (bathroom is so small I couldn’t take a face on photo!)