2 years ago my wife bought me the Lifetime 77. It was a great cooler. Held ice for 4 or 5 days just like advertised but it sat in the sun all the time and seemed to warp the lid. After a phone call and a couple of pictures they're sending a brand new cooler out to me. I will never buy another brand cooler. I loved it when I got it and now their customer service is the best. No long wait on hold, friendly and courteous, and no hassle with the process at all. Wonderful is an understatement!