These chairs are just as pretty if not more so in person!  Up close the fabric has a number of similar colors woven together which gives it a cool effect.  I have read some reviews complaining the chairs are too firm, the chairs are on the firm side which I actually really like and find comfortable. I'd say the only downside is because of the nails along the arms the armrests are a bit uncomfortable and also the nail placement is not perfect, IMO they still looks great but if that sort of thing bothers you, you might be disappointed. I think the nails are what makes the chairs, so the fact that the armrests are a little uncomfortable is not a dealbreaker to me.  Customer service was awesome, chairs came quickly and exactly when promised and the packaging was decent although there was a small amount of damage on one of the boxes, the chairs were in perfect condition.