We are big coffee drinkers and was looking for a way to offset buying from the local coffee spot. This machine can be intimidating with all the presets but after taking the time to read the instructions it wasn't bad. I like that we can use ground coffee and whole beans. This machine does a great job grinding the beans. It also has many features for customizing your desired taste. After a few tries we have found our favorite presets. I love how this machine mixes the milk for some beautiful froth. We love this machine and coffee at home is much more exciting.