I was so excited when I found this chair. It is exactly what I've been looking for. In fact, I was afraid the only direction it could go was down. Wayfair has once again delivered. The quality of the build is terrific. Delivery and item were flawless and much earlier than expected. The chair sits firm, but comfortable. The upholstery is very well done, tufting looks impeccable. Welt cord is nearly perfect, a bit more forward on one of the arms compared to the other but does not detract. The chair is spacious allowing you to really feel a sense of personal domain. At the same time it commands attention and can be the focus of your space. Love the nail heads, individual and neatly placed. Genuinely can't say enough, love it!