I love this chair! It is firm and comfortable, perfect in our living room. Ordered the light blue and so happy with the color. I would have given it 5 stars, but we ordered an "open box" item and it was missing the many types of washers needed (locking, small, and large washers) to put it together - only 2 were included in the hardware bag. I was able to use some that we already had and made a trip to the hardware store for the others.