I had high hopes for this dishwasher based on family members' reviews. Overall I am pleased after one hiccup. The lower rack that came with the dishwasher was not the one pictured on the website and a different style silverware basket came with it, which was a bit frustrating. Once I figured out the best placement of the silverware basket that maximizes space, everything has been running smoothly. Dishwasher cleans well, and I appreciate that it doesn't use a heating element to dry. Dishes still come out 99% dry.