The chair is a little smaller than anticipated even though I thoroughly reviewed the dimensions. The swivel works great and the chair feels sturdy but not super heavyweight. The material is soft but I can’t say it is durable as it arrived with a couple of damaged areas. I have reached out to customer service and told the manufacturer would contact me, this was just about a week ago and have not heard from anyone. I was really hoping this would be a great option for a conversation area and planned to buy 3 additional chairs but currently I would not.