I ordered this grass green 9' umbrella which is 108 inches. I got a 7' grass green umbrella which is 89inches. I tried for more than a half an hour to fill in the forms reporting a wrong order, then I got then the Virtual Assistant who sent me back into the "What's wrong with your order?" form at least three times. I loaded a picture but it went below the form space and when I went back to continue.  everything I had written the picture was gone. In the past several orders I was able to do five star reviews of what I ordered on 11 items but this was impossible to get this complaint through. This was a new and unpleasant  experience but I have had success with Wayfair in the past and hope this will work out somehow. Unfortunately, I did not save the box the umbrella came in. I didn't anticipate a problem and didn't set it up the day I took it out of the box I recycled. checked my order and sure enough it was for a 9ft umbrella, not a 7ft umbrella.