I have purchased a mountain of pillows as well as the basic inserts. This time it was qty 2 of 20x20.
Never an issue before with the basic inserts. They've been perfect. This new purchase is severely lacking. Perhaps this insert was a "reject" or the supplier of inserts to Wayfair has changed. The size was off by at least an inch and a half so it didn't properly fill the pillow cover. Very cheap cover on the insert material. If washing is attempted, no guarantee that it will survive. I will make it work as I have no intention of taking time to return these and wait for a replacement. Disappointed.