Not very happy with this product so far. Arrived with broken hook. I looked in the box to find the other half of the hook and it wasn't there. This led me to believe it was placed in the box and shipped like this. Too much of a pain to return so I'll just have to deal with a messed up hook but this is annoying to say the least. If I could just get a replacement hook instead of having to send the whole thing back that would be great.