Delivery was fast = 5 business days from order date. Arrived in perfect condition, assembled by two delivery men - box was removed. Five Stars! Chair is a little smaller than expected, however the lumbar support is very pronounced. This was my biggest concern so I am overall pleased.  Have two older Jasper Lazy boys. About 8/10 years old. While not used much due to cushion flattening, both are a bit wider and longer . Between 5' 10" and 11" my feet hang off the end of the elevation pad. Not so on the older chairs. I've read similar reviews about smaller sized Lazy Boy recliner model scale-downs from other repeat Lazy Boy customers; add this one to the list. Still better design and construction than other brands, but the company restocked their inventory after the COVID inventory depletion that occurred, with smaller versions of certain models.