The cat tree itself is very good.  Assembly instructions are clear and easy to follow.  The components of the tree were claimed by the kitties before it was put together.  I do however, have a major complaint with the delivery.  The driver dropped off a heavy package at a narrow top step, blocking the door.  My 80+ year old neighbor and myself ( a mere 70) were left to drag the package down the stairs and around to the back door where it should have been delivered.