Wow, I was excited to get this countertop appliance and it lived up to its hype. This machine comes in a very nice black finish with stainless accents and looks great on the counter. The controls are intuitive and the overall quality is solid. The two minor things that really are issues just personal preferences are: this is bigger than the toaster oven we replaced by a decent amount and the accessories (drip tray, rack, etc) seem to be a bit flimsy. Other than that a great product overall.