We have had this refrigerator just about 3 years now.  Since we have been under quarantine, it has stopped cooling 3 times.  I just called for service AGAIN today because the freezer isn't freezing.  The freezer is rather empty (since it's only been 2 and a half weeks since the last repair, I haven't restocked again).  Every time it happens, you have to wait at least a week for service (Best Buy outsources their refrigerator repair).  Food spoils, the inconvenience of needing a cooler or putting things in the neighbor's fridge.   First the freezer, in a few hours the fridge won't be cooling.  Three times in 4 months...this is ridiculous...especially for the price we paid.  We were expecting top quality but are extremely disappointed.