First...we love the layout of the refrigerator..love the look, the two tier ice makers, and the large interior. The cube ice maker (makes round ice cubes) is SLOW..3 every 24. The instructions talk about switching to 6 cubes, but does not tell you how to reset it. So if you plan to entertain with these ice cubes..plan VERY far ahead. The top through the door ice maker works great. We picked this refrigerator because we liked it's look, liked it's features and did not like it's competition...kinda lesser of evils. We can't talk about quality or customer service-other reviews help us question our decision, but we will see how this refrigerator performs and how quality/customer is should we need it in the future. Other than that..for now..we love the refrigerator.