The order took about 10 days to delivery which was quite impressive in the covid time. 

It came in 3 boxes, so need some assembly - but its quite easy took us under one hour - 4 or 5 large pieces to put together plus several tubes to connect  easy to follow,  didn't even need to read the manual. 

We use it almost everyday for about 2 weeks now, and we are pretty impressed by what machine can do! Not only this gave us the comfort and relaxing which chiropractors do, the zero gravity  feature is the best position for relaxing. Quality is good looks very luxury in our  living room while the price is unbeatable too, the similar chair in other stores easily double the tag.  I recommend to anyone who's having back pain / neck pain / sour leg mussels because long hours desk working and long standing working.