This is an otherwise comfortable and very adjustable pillow; however, it is so hot that I can't stand it! Both my wife and I are used to sleeping on Tempur's old Cloud memory foam pillow and liked them, but they have worn out after many years. We have both found this new pillow to be so much hotter - it's not a moisture problem but rather just a heat problem. I wish the company would offer a money back guarantee like they do on their mattresses, but unfortunately no. Wishing I had my money back...