I've owned my Broil King Pellet for several years and have tried my friend's low-cost smokers and they simply don't compare. The quality difference in the Broil King is superior, I get a reliable cook each time and haven't had any issues. Other reviews mention auger jams but this can be avoided by not overfilling with pellets and removing your excess pellets after cooking - I have friends who run into auger jams on their smokers and its because they forget that the auger is already half loaded from their last cook. I have a Broil King gas grill as well and the warranty on their products and parts beats out the competition 100%.