I absolutely love this air conditioner! I don't have Central Heating and Air so I have window units I got this and it is so quiet. It has a quiet mode but you don't need it because it's quiet without it. Also it works amazing it is so cold controls are super easy I also was able to connect to my smart phone and control it through there. The controls are big and bold so that you can see them even on the remote. Excellent product very satisfied