Great bargin espresso machine. It doesn't make too much noise (no more than my previous nespresso). It's very straight forward to use (especially once you read the directions or if you've used an espresso machine before). I let the machine preheat and my shots are always hot. I steam the milk after pulling the shot because then I don't have to purge water to lower the pressure in the machine. It's a great addition to my kitchen, looks very sleek, and works really well. I love that I can make a latte that's the perfect temp, which for me is hot. There are a couple of minor draw backs but not big enough for me to remove a star. The tamper is flimsy, get yourself a new one (it works fine, but you really have to muscle it). While I love how compact the machine is, I don't like that i have to pull my shot into a smaller mug because none of my taller mugs can fit under the portafilter. Otherwise a great product for the price.