Exceeded our expectations! Great chairs! We like the massage and the heat and love that they are fluffy and oversized. Seat is firm but very cozy, material is a nice soft chenille. Other reviews are right, it’s not a one motion, smooth easy closing of the footrest. It goes down, stops and then you push it closed. The chair is large, I’m 5’1, closing it is harder for me because my feet don’t touch the floor if I sit back all the way. Takes a little more effort to put it down and close it. My husband who is 6’3 has no trouble closing it. He likes that the footrest comes all the way to the back of his heel and ankle so his foot is well supported. Free Overnight shipping was an added bonus and chairs were assembled within minutes.