I purchased this oversized recliner rated for holding 550 pounds.  I sat in it a few times and it was very comfortable. Another person sat in the chair and upon trying to get out of it, the screws holding the brackets bent, thus causing the chair to not be able to sit up or recline again.  Wayfair customer service representative Michelle was very helpful in honoring my request for a replacement (the chair has a 1 year warranty and I had it about a month). I am hoping this situation will not occur with my replacement chair. Thank you Michelle and Thank you Wayfair for a good warranty and great customer service!