The quality is less than I would expect from a rocker valued at over $500. It is comfortable to sit in and the size is what I expected (not oversized). The grey color is more of a blue-grey than the picture shows. It is a bit difficult to close the footrest without proper leg strength.

One of the zippers connecting the armrest to the chair was missing when the chair was delivered. Wayfair's customer service team is helping me to correct the problem without having to send back the entire chair. They are very friendly and personable.