The gazebo seems very nice. When the item shipped within a few hours I got an email that one of the boxes was damaged in transit and couldn't be delivered. I was instructed to contact wayfair and they had the manufacturer resend box three. We spent 4.5 hours getting the frame built. Box three arrived with both ends ripped off. It wasn't until we opened to lay all the roof pieces off that we realized we were missing pieces. Overall I would rate this a 5 but given all the shipping issues and missing items from box 3 I have to give it a two. I'm waiting to see if wayfair can do anything. I'm really sad about this.