Received this product about a week ago, I absolutely love it. Came packaged very nicely and very well protected. The fountain itself is compact and very quiet and works great in my home office where I needed a smaller sized one. I love the color and style as well and the fact that it is very stable. I cleaned it yesterday for the first time and it cleans easily there are not a ton of small parts to worry about which I loved. We have 4 dogs and they all love it. They have been drinking from the bottom bowl and also love drinking from the ball on top. I do not think you can go wrong on this fountain, it has it all!!!