The product looks fine and the tiles fit together fine. The sizing is a little off - the wood itself is only approx. 11" x 11.25" with a little bit of extra allowance for plastic interlocking pieces. I was primarily disappointed though b/c the listing says there are 10 tiles per box, but mine only contained 8! I called the customer service line and have to say that Wayfair is the best! They understood the dilemma and offered a rebate for the difference and since I needed to order more boxes to complete the order, they threw in another box for free (the value of which covered the difference for a future order), and promised to update the website w/ the correct new info so no one else is surprised.