I'm giving this 2 stars simply because it serves its purpose and I enjoy rocking my baby. I went from a wooden glider with an unbelievably thin cushion that provided no comfort to this chair and it's much more comfortable. However, I've had this chair for 9 days and it started making a loud thumping/popping noise that is often heard in older recliners when rocking, which makes it difficult for my baby to fall asleep.  It's unfortunate that this chair has that issue otherwise it would be a great chair. I would love to ship it back and exchange it for another chair but the cost for return shipping is just too expensive.