the quality of the chair is excellent. However I am Not sure if these are designer flaws or if they're my shortcomings. After in a reclining position it is so hard to push the top seat back that I must use my me catch the bottom and push back. Even when I do this the spring must be so tight that it pushes me back in an upright. Also discouraging is the fact that I cannot kick the bottom closed I have to stand up to do it these are very uncomfortable for me for I am quite old