I love my instant hot water. I use it for so many things instant oatmeal, jello, hot tea, hot cocoa, soaking the dinner dishes , sanitizing my cutting boards just to name a few. I'm so happy to have it. installation was far from easy as we had to run electric lines which involved tearing out some to access the electric, but if you have a plug under your sink already it's not so bad. I am fortunate to have a husband whose quite handywith these types of installations. I would bear this in mind when purchasing this item.now that it is installed and I have been using it for a few months. the only thing I would change about it is when the water is heating I do hear it even though its under the sink. it only heats for a few minutes and then stops ,and they only hear it when it's quiet in the house like when the TV's off. so really not that big a deal.