First tub arrived with two chipped corners. Was shipped in a corrugated cardboard box which looked like it was handled a few times. Was shipped another tub in a similar box and had one very minor chip in one corner. Was given a discount. I would suggest a different package be used to ship to avoid this from happening. Otherwise the product is exactly as described and seems to be well worth the money. Have not installed yet, but will be using my own drain, as the one that is provided is very thin and meant for flexible connection which is not desirable but may be necessary for some installations.