The product is great now that I have patched hole in the base. Also when chatting with an employee of yours I asked if the inside was 5" deep or the 5" stated was the outside of the bowl and he told me that it was the inside and that the water would be 5" deep. Unfortunately, that is incorrect. The reason that I had to patch the base was because there was a hole in it and the sand (for weight) ran out. After my patching with JB Weld and the fact that it was not 5" deep I made it work. I did notify the company about the hole and they did give me a slight discount which was fine and I did not want to pack it up and send it back. After making a trip to purchase the JB Weld, buying it, and applying it I do wish I had ask for a larger discount.