Love my refrigerator but have not been using the ice maker, thought it didn't work. First off, instructions should tell you the screws to remove the ice maker (which was already installed on my unit) turn backwards. Left tightens the screws, right LOOSENS? Backwards! I almost stripped them trying to loosen by turning 'left loosie-righty tighty' as per usual!?
Anyhow, instructions do not tell you to HOLD THE TEST BUTTON down. Pressing it again and again does nothing. Finally after 2 years of not using it, I think my ice maker is about to work. Alleluia.
Everything else about this refrigerator is amazing so I still give it 5 stars.