Although I thought it was overpriced, I had to have this item to solve the "Can someone bring me a towel!" dilemma.  While it looks fantastic on my lanai, it started showing mildew on the canvas and handles.  This item is supposed to be used outside in a pool environment.  Unacceptable wear - especially for the price tag. I contacted customer service who agreed to send a new one.  Thankful for the great customer service and will try to treat the new one with something to prevent the mold.