I was so excited about this sofa. I have a small place & needed the sofa to be multi-functional. It is a perfect design. The chaise w/ storage underneath is perfect for bedding. A sleeper sofa for overnight guests is a bonus. But- BEWARE. My sofa has a 1 1/2" gap b/n the seat & the next 2 layers that pull out for the sleeper. There is not a straight clean line going across from the fabric at the bottom of the arm just above the black foot as the sleeper section hangs down. I contacted Customer Service & initially I was told 'that's just how it is' which was bogus as the photo of sofa shows a nice straight line with no gap. Much 'truth in advertising', or a 'picture is worth a 1,000 words'? Anyway, Wayfair is trying to determine if it was put together wrong or if there is a defect. I have a disability & it would be impossible for me to pack this sofa up for a return. Hence my 2 star rating, which will go up if this gets resolved. Stay tuned...