I find it hard to give this a rating.  The table itself is great or has the potential to be great.  It was missing a shelf and some of the holes weren't properly drilled.  The idea of going through customer service to get this resolved was more daunting than just keeping the ironing board table.  So I guess if you order it make sure you check that everything looks to be in order before you start building and save all the packing material in case you have to pack it up to send it back?  If you get a table that has all the components properly configured, you'll end up with a great piece of furniture.  If you don't and are willing to have a table missing a shelf and are industrious enough to drill holes that should have been pre-drilled then you can also end up with a good piece of furniture.