I read all the reviews and was a bit skeptical about the firmness. This sectional is obviously nice to look at but let me assure you that this thing is AMAZING! It is very comfy, not too firm. I love how versatile it is, with so many different lounging options. The “112 can comfortably fit 4 full size adults. It was super quick and easy to assemble. My only complaint is that I didn’t wait to buy it now that it’s down to only 700. That’s a steal! If you’re on the fence, don’t be, this thing is well worth the money. Excellent sectional!