I am sorry I purchased this light and just put it up and I also disappointed. 1) The frame on one side is in line with the other frame line therefore the tear drops cannot hang on the frame. 2) The bulbs I am using no light is coming from the fixture. Which means that it could be the bulbs I am using because the current is in the fixture. So sad . In the first photo you will see the tear drops are missing. In the second photo you will see the tear drops hanging and flowing .

Wayfair sent me a new fixture and I hang it it looks very nice from outside one can see it when it is lit. I am now very happy with my purchase.