Horrible quality. I purchased similar chairs from Ashley and had the exact same problem. They tried to send me out replacements FOUR times. The chairs al looked like this. As soon as these were delivered and the box showed they were an Ashley product I completely expected as much. 4/6 chairs looked similar to this. Wayfair is always great about fixing the problem though! They issued a refund and helped me find a similar set manufactured by a different company.