It's a beautiful headboard, but even when I paid for "white glove delivery and installation" what I got was two guys with NO TOOLS WHATSOEVER, who came and told me that they had never installed a bed before. After two hours of struggling, they finally told me that the bed was broken and couldn't be installed. Wayfair then said that they would send out a technician to fix it-- this person came a few days later and was able to install the bed. Unfortunately, even after the "technician" came, the headboard is a bit wobbly. It doesn't matter in my case, as the bed is against a wall-- but I wouldn't order it if you plan to use it without a wall behind it.