First Headboard came in cracked on the back where it attaches. Wayfair would not take a return, they want me to dispose of it. This will cost me $100.00.
Delivery is a nightmare if you have a gate. Fed-Ex will not ring doorbell because they do not want to bring it down to your front door.
I hate Fed-Ex delivery, and will think long and hard before I ever order from Wayfair again, even though the service at Wayfair is AWESOME.
i would be willing to pay EXTRA for better service. Such as $35.00 more. I would tip the fed-ex guy if he would bring it down to front door.
The customer service on your end is 10 stars, the delivery is negative 12 stars.
Your system does not work for me.