The mattress is defiantly more on the firm side although it says hybrid but overall I really liked the mattress it was super heavy and came packaged well .... left it to rise for a few hours and it did rise all the way although it is more on the firmer side nothing a mattress topper cannot fix I was going to purchase one regardless honestly I really like the mattress and I do recommend it I have it in a king size and its huge crazy how something so huge was packaged in a box!