This chair arrived today and was very well packed in a substantial box to prevent damage in transit. All the parts were explained and all the hardware was included and clearly marked.  Assembling it took about 30 minutes and went together well. The chair is of nice quality, plush seat, and the arms can raise to allow it to be pushed further in at my desk. The mesh back is very comfortable. It replaces a much larger executive high-back chair. This chair is a lot more comfortable than I anticipated. The padded arms are a bonus and very comfortable.