Due to family circumstances I have only just unpacked it after having it for a while.  The packaging was damaged at one corner and when I opened it there was only 1 strut in it.  I figures that because I've had it quite a while now I am not going to get anything done by the company but am going to try.  Not impressed.  This isn't the first thing I've bought from this site for something to be missing.  Don't think I'll be buying anything else.