Shipping was really fast, came 5 days after it was ordered. It was so easy to assemble, was able to assemble all by myself in under 30 minutes, instructions were easy to follow. Very well made and provides support on the areas that needed it the most, lumbar and mid back. Because of the kind of wheels it has, it is easy to maneuver even on carpeted area. My only complain is that because of the mesh seat, when you are sitting on it for a period of time and if you are wearing shorts it starts to dig into your thighs and can be uncomfortable especially if you have sensitive skin. Other than that, I am happy with my purchase!