I love this bed.  My old bed was a regular mattress.  I put this on top of my box springs.  When other customers say it's firm and soft that is how I describe it also.  It forms to your body.  When you get up it goes back to original form.  I do not like a firm hard mattress.  This one is great for a 1st time foam mattress purchase for me.  The price was fantastic.  I love it!