In the first set, the back of the chairs were a little hard on the upper back. I wish the back cushions were a little longer and had more depth. Also, had to wait 3 1/2 months for hardware that was missing from the second set, and when the hardware pack arrived, it was missing the leg plates. So now the set is useless. However, Chris help out and was very empathetic regarding my dilemma and managed to get approval for expedited delivery of the leg hardware.