The furniture was delivered the day after we placed the order. The pieces for the entire patio set came in one box, but they were separated by Bubble Cushion and cardboard inserts. We did not have any trouble with damaged or missing pieces. Assembly was completed in about 2.5 hours. We did have similar troubles to other reviewers as far as screws not aligning exactly right, but it was not a grave hindrance to the process (my partner is familiar with furniture assembly of this nature and in general he is quite handy). For someone with limited to no experience, I can see how assembly could pose a bit more of a challenge. The finished product makes for a nice picture, though I think I'll be adding lumbar pillows. The cushions are comfy and thick but extra back support is nice. I do wish the cushions had ties though as I worry about them blowing away. I saw a few DIY modifications I might try to that end.