The pouffe arrived, by courier, on the predicted delivery date.  It is surprisingly lightweight, as it stuffed full of polystyrene balls, some of which had spilled out. Thankfully, it looks like the inner lining has not burst and a few stray balls have squeezed between it and the outer zip during the production process.  The grey velour cover is the colour shown on the app and looks very attractive in my lounge. It is the perfect height to be used as a footstool with my sofas and my husband has made good use of it, even though I bought it for myself! It is firm and doesn't lose its shape under weight. I may have to invest in another one.