I love love love my new mattress.  It’s is exactly as it claims to be.  It’s is ultra plush and feels like a cloud when you lay in it.   My mattress came in a “bedtech” box and I had seen some comments about this and I reached out immediately to Wayfair customer service advising them of my concern (yes I panicked) and trust me, the box is no indication in regards to the mattress you purchase.  I did let the customer service rep know I would open it up and give it a try and I am sincerely so glad I did because Wayfair delivered as promised.  
Again, I love my bed!  It is ultra plush.  I had back surgery 11242016 and I have to have a very soft bed so by far this mattress is Perfect! 

Thank you Wayfair !