My husband and I fully assembled the bed to find that the final piece was not included in the box. Upon calling Wayfair we were told that a replacement part would be sent. A week later they informed us they could not send the missing piece but would send a whole new bed so that we could take the piece we needed and sell the rest. A month later we received one out of the three boxes and were told that this was all we would be receiving. So we are unable to sell the bed now and have to deal with finding a way to discard everything that was sent to us. Very inconvenient and no helpful solutions made for us when we called customer service. Will not be ordering anything from Wayfair again.