I purchase this bed frame online and spoke with a Wayfair rep concerning the delivery and set up of bed.  I was instructed to have it set up I would have to pay an extra cost (quite a bit!)  I am a elderly senior and I had no one to put the bed together.  So I paid the extra cost.  On October 13, 2014 it was delivered(after a couple of delays in delivery) by a private contractor.  He could hardly walk and he was elderly to.  It was just him to put the bed together. I was expecting two men with the tools to set up the bed frame.  The private contractor didn't have the tools to set up the bed and he did not understand how to put the be together! 

He took on the job of delivery only and not to stay and set the frame up.  The Wayfair drivers had the day of (DA)
and told him "he didn't have to put the bed together!"   Shame on Wayfair and their reps!