Honestly it was my first time ordering from Wayfair and I was disappointed.  I would like to give them another chance though.  Our delivery ended up coming on 2 different days.  Box 2 and 3 were delivered on one day by FedEx.  Then the next day Box 1 was delivered by UPS.  The quality of the bed is poor compared to the price we paid.  I was going to return but way too much work to take apart and send back.  I'm hoping we just had one bad experience because all my friends rave about Wayfair!