The desk came with a defect. All the holes on the metal legs were too small for the screws to go in. Contacted customer service and the representative was very helpful. She was going to send me replacement for the legs. Then I receive an email the next day notifying me that they could not find replacement for just the legs, so they were going to send me the entire desk. I was glad that I didn't have to send the defected desk back to them as it was heavy and would cost a lot to send it back. The desk serves its purpose in our guest room. The faux wood grain on top of the desk wasn't too fake-looking. I wanted a desk that's not too bulky and we didn't need drawers since it's in the guest room.Throughout this process, I realize that if I buy anything heavy from Wayfair and I don't like it, I have to pay for return shipment and sometimes restocking fee too.