The hallway tree arrived in wonderful condition.  It looks just like the picture and fits perfectly in our entryway.  We are very happy with our purchase, the only problem was that the hinges for the seat were really difficult to install and the hardware that held them to the seat was inadequate.  We had to go to the hardware store for something a little more heavy-duty.  It only cost us a couple of dollars, though, so all-in-all, we are extremely happy with the item!