First, package got lost, so they had to ship a replacement. Once the bed got here, I noticed that the wooden bed board had a decent dent in the wood, and the metal frames were all scratched up pretty bad. One of the frames had a bent support bracket as well that I'm kind of worried about. Trying to upload pics of the damage but getting an error. It's a shame, because the bed looks great, if not a little hard to assemble.