Update: Finally go to use this for guests after a year and the hinges broke off on the lower part of the bed.  Can not be put back together as the screws can’t be reached from the inside.  Wayfair refunded our purchase price as we needed another option right away for guests and our replacement was out of stock.   We are now on the hunt for another one and need to disassemble this and get rid of it as it is un-fixable. Mattress is fairly Firm.  Did order a memory foam topper to put over the top.
Serves the purpose we bought it for, as we did not want a huge bed in the office/den that only gets used once or twice a year.  Wish it had the storage for bedding underneath, or somewhere, but we are happy that it came FULLY assembled, one of the only Murphy beds that did.    We also paid the extra to be delivered to room of choice, it was very well packaged, but heavy....Wish it would have worked out as I really liked the look.