The bed is great. Love the colour, white glove service was amazing. I removed a star because the delivery experience was terrible. Multiple attempts to have it delivered where the drivers did not make a true attempt to deliver and we had to reschedule twice after they arrived in a new development and then left. They could have entered but chose not to call us after we asked them to so we could support navigating the new development. Delivery experience left a lot to be desired. This was frustrating when you compare to the ease of other companies for delivery.