I bought this rug based on the great reviews, but I was shocked when it arrived! The pattern was nice and the color is more grey than beige, however;The quality is terrible feels so synthetic like cheap plastic I don’t know how to describe it and It’s not soft at all! And since i’m in Canada and they don’t offer returns I’m stuck with it!! And now I feel stupid because I ordered 3 more rugs and I’m terrified that they will of the same quality.