Received 4 chairs and started assembling the first.  Holes did not match up for the screws on the first, so worked on second and all went well.  Started unpacking third and leg was broke.  So I used parts of first and third and made secon chair.  Worked on last chair and it went together as easily as second (just short a screw).  I called Wayfair and explained the issues I had and they sent out another chair WITHOUT me having to repack and ship the parts back.

By the way, chairs look great.

Pros: Customer Service!!!
Cons: Having to "Frankenstein" a chair together from two chairs that had issues.