Ordered and paid for the rug in December, waited for the courier all day. Was informed 5pm delivery. Then we received a text saying sorry missed you and will re-try to deliver at a later date. Checked cameras no called. Contacted courier, same scenario 48hrs later.
No one called. 
Third attempt, this time they did call a week later but we explained this was a holiday home and we wouldn’t be there. So far we haven’t revived the goods as of the 14/02/22