Got it a couple of days ago and I've been using this machine nonstop. Literally just wanna go make an espresso multiple times a day. We got it open box and it was 100% new inside with a great deal. We love how we can choose the grind size, pick an option for single vs. double shot, and froth milk all in one machine. 

The milk frother is great too, it creates amazing foam so we're excited to practice our latte art skills. We're no baristas ourselves but this espresso machine is perfect for us.