Honestly, how difficult is it to write CORRECT instructions for a large piece of furniture that requires hours of assembly Parts are mislabeled, pieces are numbered incorrectly, customer service is unavailable, video is useless. Other than arriving not damaged within the four heavy boxes, I rate this a one star. Please, please rewrite the instructions in a clear and understandable format that coincides with the correct parts. Two engineers in the family trying to make sense out of the instructions, and assembly has now reached its sixth hour. Ridiculous