I bought two chairs - hoping for the best! I had looked locally for the perfect chairs for my breezeway but couldn't find them. Then I saw this chair online. The chairs came within 5 days. They were packaged well and arrived undamaged. They were absolutely perfect for my smallish space. They are well constructed and were easy to put together. I'm not mechanically inclined, but I had them both assembled (just needed to put the legs on) within 20 minutes. The gray color was true to the color shown online. I've had many compliments on them. I had read the reviews that the chairs were a firm sit. I think the sit is great - maybe a little firm but I like it that way. I'm planning on ordering two more chairs for my living room area.