Yet another Wayfair delivery of a damaged item.  I have ordered many items from Wayfair companies in the past few months and 80% have arrived damaged.  The new Wayfair approach to returns is to hassle the customer with ridiculous requests for numerous photos (with a handwritten note including the order number in every photo - what????).  Not worth the trouble IMO.  The chair is just okay.  Cheap chair, cheap quality, lousy customer service.  Advise you to look elsewhere.  IF WAYFAIR IS READING THIS - YOUR CUSTOMER SERVICE IS SERIOUSLY LACKING.