Higher seat than most chairs, which is desired if tall like us.  Firm padding.  Easy assembly.  The first chair arrived in immaculate condition.  The second chair arrived with signs of box and cushion abuse and some staining, but structurally intact and  partially responding to stain remover.  We now keep a chair cover over the bottom pad and it looks ok but not perfect like the first chair.  Did not want to hassle with returning it given its size and our lack of time to hassle over a return.  5/5 for the 1st chair, 2/5 for the second = 3.5/5 overall.