This teapot is solid and well made, the feel of the on-button is nice and it heats up the water fairly quickly. Overall satisfied, but I couldn't rate 5-stars because we were under the impression from reading the description of the unit that the hot plate would KEEP the water hot as long as we wanted. it doesn't. You have to depress the button and start over. We are happy with it anyways, it is quality and KitchenAid always makes quality products.