We'll start with the ugly, the install was a pain as hooking up the power and water connections to the actual machine required quite a bit of contortionist abilities. The instructions weren't bad but, additional pieces and their instructions weren't written very  well and were clearly and add-on to correct for design issues.  The bad, the lower rack doesn't feel very solid and rolls like the wheels are stuck.  We had a previous GE where the rack felt much more solid.  The good, the machine is very quiet (probably from all the other sound proof additions that you have to install yourself) and cleans everything quite well.  Hoping this one lasts longer than the previous one.