Had a brand name machine that was only 5.5 years old.  Needed repair as it turned out the Company was on its 13th revision for part and cost was not worth it.  Repair person said to find a machine with an actual agitator.  I found this one and even though I researched its worthiness and features i was pleasantly surprised to find how great the features are and the loads this machine can handle and still clean thoroughly.  It has a self clean option in which you do not need to use any special product, just hot water, nice!  When dryer goes which may be soon i am purchasing the mate to this machine.