I'm not understanding the negative reviews.  I have owned this coffeemaker since 2012 and have had zero problems with it.  I replaced it a few weeks ago only because I felt like after 4 years of use I should probably consider buying a new coffeemaker ... and I bought the exact same model.  This coffeemaker makes a great cup of coffee quietly.  If you keep the basket's drip mechanism clean it's truly non-drip.  I also like the look of it, just enough stainless to be attractive but not so much that it glares.  I feel like buying another one as backup that I can pull out in 4 years, just in case B&D doesn't make it any more. :)  I totally recommend this coffemaker.  Just want to add that B&D shipped the coffeemaker very quickly.