I give this hot tub 5 stars, we had it set up and running in about 2 hours, it only took about 6 hours to heat from 68 to 98. The jets are great, pump is strong, The light does what you want it to do you just have to press it twice, you will be hard pressed to find a nicer tub for the money.. We got it about a month early, delivery guys were great.. Packaging was HORRIBLE, The box that the top was in was destroyed, the pallet they had the hot tub on was destroyed and not secured to the tub, the wrapping around the tub was a wreck.. I have no clue how it got here and was not damaged, couple scratches on the side was all, but I had to help the delivery guys unload it and it was a task getting it off the truck without falling over on us due to the terrible packing.. We are very pleased with the hot tub though.