The look is nice and it is comfortable.  That said, I marked it down one star because the back legs don't sit completely plum (the female part of the bolt threading is most likely not perfectly straight), and there are gaps between the arms and the back of the chair that allows you to see the black material used on areas considered to be not viewable.  Also, the way it is packed, the legs are scratched up (nothing to do with the quality of craftsmanship but completely due to packing).  The last thing is that there are two marks on the item directly on the seat so I notice them.  If it were not much trouble to pack up a recliner I would send it back and ask for a replacement; instead I will learn to live with these imperfections.  *it should be noted that I am a carpenter by trade so I notice small imperfections as well as big ones.