I read all the great reviews and decided to order.  I got the defective Chapp Daybed.  The wood wasn't stained in places and the varnish was smeared.  After emailing the Costway company directly, like the instructions said too, I dealt with an overseas company, who didn't understand what I needed.  The Costway company finally sent me the replacement parts and they were in the wrong color, and I was missing a replacment part.  Rather than contacting Costway once again, I contacted Wayfair.  I got an IMMEDIATE response from Wayfair and they exchanged out my daybed.  I'm very pleased with the Customer Service at Wayfair.  But the frame continuously comes loose, with the generic screws and the bed looks very low end.  I ended up donating the frame and purchased a Hillsdale Dorchester Daybed, which is a far superior product.