Unbelievable pet hair pickup with no brush roll hair clog!!!!!! Made my oriental area rugs look new again....when my 4 year old vacuum cleaner stopped working...I was in a quandary about where to go for a new one. With contagious virus shutdowns...who could I trust to purchase a replacement vac without first testing it in person? We had Bissell products in the past and were never dissatisfied...love that we could return it if we were dissatisfied and that the Bissell company helps animal shelters...all our guys are strays or shelter adoptions...couldn't be happier with our pet hair eraser...it truly lives up to its name.