The couch arrived a little later than the expected delivery date, but it was just gorgeous when it finally got here. It's very comfortable and looks very expensive. The only complaint I have was the delivery company. They told me that the "free shipping" did not include bringing the couch inside. They were going to just leave it on the front porch. I did convince them to at least bring it inside the foyer. Fortunately, it was very easy to move. Other than that, my experience was great!