I bought this about 7 weeks ago, so I feel that I can give it an accurate review.  The set up was more complicated than it needed to be, but finished it.  The pull down small shelves are useless, because they get in the way of placing any other dishes in front of them.  The filter is just one more thing I need to do in my life.  My last dishwasher had a disposal.  I have filled the rinse aid three times, which is odd since I have water from my development AND a soft water system on my house.  It just gulps the stuff. Yes, I changed the manufacturers setting.  I am guessing that it holds about 15% less dishes than my last dishwasher.  In conclusion, it does clean the dishes that I can get in it and I do like, and use the third rack for silverware.