We enjoyed our Barista Pro coffee machine. The water can be hotter, but it is adequate. Unfortunately, the grinder was faulty on our machine and had to return it for a replacement after only a few months of use. We are not hard on our machine. As a couple, we make coffee three or four times a week, and usually only one cup each. There is no reason for the grinder motor to break down in such short time. That said, the machine makes excellent coffee once one has mastered the settings, including grind time and brewing time. We keep our machine very clean, which really helps to maintain good quality cups of coffee (with good quality roasted beans). In overall terms, we understand that things go wrong with any new machine. We just happened to get one that was not quite up to par. But, we are looking forward to receiving our replacement machine!