The playset itself is great and our kids love it. There is a lot to do, the slide is fast, the spider swing is great. Love the grill and "food" that come with it. 
However, the wood is splitting already, including a large crack on the wooden beam of the swings.  2 pieces actually came and were installed damaged, we ordered new ones and were sent the wrong pieces, ordered again and correct ones came. There is a lot of disconnect between the installation company and Backyard Discovery and there was often a lack of communication. But the playset itself has brought a lot of hours of fun already.