Please know I'm rating the Handy Company, not the person who did the assembly.  Assembly went great.  The Handy Company has much to improve.  I received a text 2 hrs prior to my appt that it was cancelled and rebooked, 3 days later.  I responded to the text, then the email and kept receiving auto responses, which only fueled my anger.  I continued to email every hour.  Finally 5 hours later I received a call back.  I was very unhappy to say the least.  I insisted that they find someone else, as I had scheduled my entire weekend around this appointment.  After all, I had hired a company to complete my order, not an individual.  After lots of back and forth, she said she would try and find someone, but could only call me back and said there is no number to reach her???  Terrible customer service!  An hour later I got a call back that they found someone to come that night.  I felt that if I had I not put up a fuse, they wouldn't have called back or cared.