I bought this fridge in March 2022  (decided to replace my ols style fridge with a modern one) and within 3 weeks of using it, something (not heavy at all) fell on the frame near the bins & it cracked the white plastic material.  LG customer service said they can patch it up since it's not affecting the use of the fridge.  When the repair guy showed up, he said LG stopped making the patch kit.  It's quite upsetting that you pay a lot for something and the companies use such cheap materials! The Shelves are made so cheap that they curve in the center- even when there are just a few items on them. The fridge that I replaced lasted us for 15 years!  I will not be buying another LG product again with the service they offer.