Having never ordered furniture on line before I didn't know what to expect.  I was pleasantly surprised.  I picked this chair for the casters.  Most of the casters on chairs now are a different design and will not roll on carpet.  This chair is comfortable, looks nice and rolls great.  Just what I wanted.  Prompt delivery.  I ordered it on Sunday and got it on Thursday.  Couldn't be more pleased.  Had a little trouble putting it together, but that is just us.  We are in our 80's.