Bought it less the a month ago and we cook Pizza once a week.  Take and Bake Pizza.  So the directions are always the same.  First time we cooked one the middle was still doughy tasting.  Reached out the support and asked for best practices and got a canned reply did you hook it up correctly, did you pre-heat, did you do this and that.  We have been cooking them for years and we seen this issue in a electric only wall oven.  But never thought we would have this issue with the raving magic best in class cooking etc.  We are waiting to do outr next one with holidyas and everything.  The other thing is the App kepps saying it needs cleaning but I see nothing in the oven and hit the notificationn and it gives you no idea what it really needs.  We did the Quick Cleaning last night.  It is quick but nothing to clean so not sure what to check to see if it even worked.