We purchased this fridge in May 2021 and within weeks we had cooling issues and lost all of our food. Samsung finally sent a repair company after 2 weeks of having this issue. After waiting another week and a half for 3 different parts we are still having the same issue. Samsung refuses to refund us or replace the fridge. They have no idea what the causal part is and want to keep trying to replace the same 3 parts. Samsung does not care about customer service. A case has been opened with the better business bureau in order to try and get a working fridge after spending over $1700 on this garbage fridge and over $1000 in lost food. Never buy a Samsung appliance!!