We needed a new washer and dryer for a small hallway area and had trouble finding units that would fit into the limited space when my husband started looking at this LG model. It fit the niche we had and met all our needs. It is surprisingly intuitive in its operation. My 85-year-old mother mastered the controls in record time. The washer spin cycle works so well that our drying time is reduced by a third. The unit is well-balanced so any vibration is minimized. The control panel is easy to reach and navigate. We have not used the WiFi controls yet but it looks like a nice feature for more tech-savvy people.