I love the garland but when it arrived the lights were note working I went to the store and bought brand new D batteries and installed correctly - It is beautiful on its own but I wanted the lights to work. So I contacted the customer service and they sent out a new one no questions asked!!!! I love it more with the lights working and it looks beautiful with the matching wreath above my mantle. Thank you so much for great service!  the garland is full and looks real!

Pros: great custmer service!