I first thought the price was too high for this service but I also knew that I didn't want to put the fireplace together. I read other reviews that said it took 2 hours or more if all the parts weren't there.  I am not handy and chose not to be cheap.  I liked that they sent emails and kept me informed of my appointment. I didn't like that my handyman pulled a no call/no show.  However, when I complained, they fixed it IMMEDIATELY and rescheduled me with a wonderful pronamed Si.   Si let me know she was on the way, was polite, cleaned up after herself, asked for me to inspect her work, and did a great job. She even showed me how to work the heat and no heat buttons.  I would ask for again if I need a pro.  I wish she had been assigned to be the first time.  Si, was awesome...I would give her 10 stars if I could.