I am a newbie to espresso, cappuccino, & latte making. I bought this machine after reading 100's of reviews, and watching videos of the pros testing it out against others. The look and feel of this machine is top notch! It will fit any high end decor. It's heavy duty, and it produces excellent quality drinks. I am 55 and pretty picky about my coffees and espresso, and this GE Bellissimo performs great! I love the fact that everything you need is in this package unit. (All you need is high quality beans) It's nice to look at, gives great espresso, and will even save you money / pay for itself in a short time vs buying expensive shop coffees. This unit is also bluetooth - app, controllable for fine tuning your drink. This machine will make me investigate more GE products. If the quality here is carried through their other appliances, I will be making some upgrades at my home.