We went from a 2-slice toaster to this one.  The stainless steel look is really nice, with the housing and buttons/slide also stainless steel.  The outside of the toaster stays cools irrespective of how many slices you're toasting.  The top of the toaster, however, and to be expected, is very hot.  So, keep your hands away from the stainless steel on the top of the unit.  

When you toast, the Cancel button will illuminate in the event you need to stop the toasting process before completion.  Two additional buttons, Bagel and Frozen, also illuminate if you chose one of them.  

All in all, we are enjoying this toaster and believe it is deserving of a 5-star review.