A lot of reviewers are complaining about the quality, but at the price it's set at I think what you get is more than fair. Yes, the ballerina is plastic, and perhaps the interior is not as "luxe" as it could be (plastic coated with felt) but it's meant to be a music box for little girls and I think any little girl would be very pleased with it. Personally, it's perfect for my needs. The music plays well and the exterior is pleasing to the eye. It will probably need intermittent cleaning as the metal will tarnish. If you are looking for something made of silver with silky velvet lining then you should be prepared to pay in that price range.