Just purchased about a month ago and love all the features! We have used the griddle numerous times and really enjoy the functionality. I also love the technology to turn on my oven when I’m not even home-it’s ready to cook when I get there! My only drawbacks are the racks are so new and clean causing pans to slide right to the door. The other is the weight of the griddle, it’s a chore to lift it out to clean under. But all things I can live with!