I placed my order in April, was promised delivery 5/28 which came and went. Called Wayfair and they said they could cancel my order or reorder because it was out of stock until mid August!  Mind you, it was already paid for!!
I put a complaint into Wayfair and was ensured a manager would call me back about receiving a refund and credit for the trouble. 
Surprise! NO ONE CALLED. 
That’s speaks for itself that Wayfair does NOT want my business, my many friends business was and family!  
I only requested one thing, a CALLBACK!!
I will be deleting my Wayfair app and unsubscribing.  Yeah I know, big deal right!
Wayfair a reputation can sink/break a company no matter how big. One customer at a time!
Paula