We have had insinkerator hot water dispensers before in our other homes and loved them. This model gave us problems after 1 month of use. The button became struck in the depressed position, and we had to turn off the hot water supply & unplug it. Likely the warranty allowed us to have the fixtures replaced. This model also did not come with all the things that was needed to initially install it. And the repairman had to go get needed items to replace it.