So far, this ice maker is doing its job. The ice maker on our refrigerator stopped working and I am an ice chewer so I was really sad. I go through a lot of ice and this little baby has been working its butt off. The ice is the perfect size and consistency. I just dump the ice a bowl in my freezer as it is made and all is good. I do have to break up the ice a little as it freezes together, but that's no big deal and it breaks apart easily. So far I am very happy with this little machine.