For the most part I love it.  It has helped me tremendously and I use it daily.  I wish there were rollers in the calf part and I do not like the shoulder air pads as they seem they need to be repositioned. I also wish the back rollers had one where it moved all the way up and down the back like a roller.  If I wanted that stuff I would probably have to pay at least 1k more for those features.  So for the price, this is a great chair and happy I purchased it.