I will come back and give an operations review later. We had our stove delivered 3 weeks ago and just know getting to install it. After unpacking everything I realized the griddle was missing. Called the company and spoke to the most pleasant ever Customer Service lady who confirmed I was suppose to have a griddle. She immediately took the necessary information and will ship one to me. She also
Schooled me on my warranty with Kucht and the supposedly extended warranty I purchased that I may have not needed. I’ll follow up on that for sure. All together the installation and CS have excellent. Now let the cooking began.