Two and a half years ago, I purchased two of these units for a major remodel,,,,,,,,
we both love them !! Recently, a problem developed with one (no hot water).....my plumber took it down and tried to trace potential problems: conclusion = defective mixer. We called VIGO who had a record of the purchase. Their representative told us the cost of a replacement part and shipping and then added that they would send the part at no cost! The part just arrived (within TWO days!)

I am highly relieved ! I am impressed the quality of the part ...... I will continue to recommend VIGO products to friends who always admire and comment on our bathrooms. Thank YOU very much.

R.W. Nalley
Belleville, Michigan