Whoever re-designed the microwave should be fired.  The control system requires too many steps to do what the old one did with just a few pushes on the front of the microwave.  The combined oven/microwave controls are also ridiculous.  Separate ones were easier to use and more intuitive.  The open to the front of the microwave makes it difficult for me to reach past the middle of the microwave, and I'm 5'7".  I have to get a step stool to clean the back.  Taking something heavy out of the microwave is tough because you can't get close enough to what's inside to make taking it out easy without stretching your arms all the way out.  Terrible, terrible redesign.  I'd send this one back if I could get a micro/oven combo with the old control system.