I've only been using this coffee maker for a few days and I already love it! The programmable features are the most convenient. I can set up my water and grounds the night before and have hot coffee ready for me when I wake up. The 12 cup pot means I can accomodate just myself or the whole family when I have guests over. Like all drip coffee makers, the coffee had a plastic taste the first few pots I made, but now it has gone away. I would recommend this to a friend!