The only problem I had was my entire order was that my shipping was delayed A week behind after contacting customer service a few times to see what was going on and why my items weren’t shipped. I was told that there was a delay with the manufacturer and they will get me a new tracking number and delivery date. I was very unhappy that my delivery date was pushed back another week because they never shipped my item out, FedEx dropped the package off and it took less than two hours to set up this couch is very sturdy. Looks smaller in pictures, but I am so happy with my overall purchase. Would definitely recommend this couch!!!