The sideboard arrived damaged because the shipper loaded it on the truck on it's end instead of long way as it clearly stated on the outside of the box.  The people who loaded it should be reprimanded and trained.  They're costing your company to lose money because they can't follow simple instructions.  The piece itself looked and would have been great if it weren't for the shipping issues.  It is OSB with veneer.  You can get solid wood furniture close to the same price.