Five stars is for the customer service we received troubleshooting our order. A big shout out to Jake who went above and beyond to fix things for us! Thanks so much Jake for your exceptional customer service! The product itself is a 4-4.5 stars when put together. Fits in great with our modern farmhouse theme. It took considerably longer than stipulated to put it together as hubby was doing it alone and not 2 people as suggested. An extra pair of hands definitely needed with this product. Overall we are very satisfied with the product for the money paid. Thanks Wayfair!