It is ok.  At first I thought about sending it back but my grandson likes the smaller ice.  The reviewers who talk about the ice being soft are correct.  I put the ice in my freezer and it all clumps together so I have to use a butter knife to break it up when I want to get some out.  However, it is better than buying a bag of ice every 3 or 4 days.  I most likely would not buy it again.