I bought this product a little over a month ago and installed it a week later. Approximately 5 days ago the motor started acting up. Unit would run very slow if at all. After checking wall switch and outlet found unit was defective. I took the unit back to place of purchase and exchanged it for a new Moen disposal of same type. So far no problems but only time will tell. FYI, love all the other Moen products I have purchased in the past and have had no problems with them.