We replaced a 15 year-old Bosch dishwsher on which the heater gave out.  Our repair man told us that soon replacement parts would no longer be available, and recommended not repiaring the unit.

We like the new unit which is very quiet and cleans very well.  The rack tine arrangments work well in contrast with our Bosch Ascenta experience at our vacaion home.

The directions say to use less detergent for soft water, but it is hard to know when the powder is at the lower marks becuase of the angle.

We have not found the third (silver) drawer at the top to be useful.  We would rather be able to wash tall wine glasses without lowering the middle tray.