I have ordered from Wayfair 2 times and have had problems both times.  The first time the item never shipped, They showed it shipped but no tracking number and never received the item. So I called and they were going to reship, never received the item. So I called again and they told me they would ship again and I finally received my chest.  I just tried ordering another item, a corner TV cabinet.  It arrived crushed. So I called and sent pictures. They reshipped and when I received the cabinet it was damaged and missing pieces. So they are shipping the pieces that were damaged and missing. I have not received them yet, but just called on 9/18/2015.  I will not give Wayfair a 3rd try.  They were very nice about everything and apologetic but it doesn't make up for all the problems and waiting for my items.

Pros: Nice products
Cons: Too many problems