I bought two mirrors for double vanity sinks.  They were good looking and I would have kept them however, I felt they too large for the space.  Then, one mirror frame was damaged!  Wayfair took care of the problem promptly.  Within 2 working days of my email explaining the situation, I received an email from Wayfair.  The woman introduced herself and assured me the problem would be taken care of.   The cost of the damaged mirror was refunded immediately and they arranged for Fedex to pick up the good mirror within a week.  I did not have to do anything but write the return # on the outside of the box.  Fedex printed the return label and our refund was posted as soon as Fedex picked up the package. Thank you Wayfair.