This couch looks great and feels great but there are major structural flaws.  

For one, the back cushions are unevenly stitched and filled.  The middle cushion is much bigger and thicker than the side cushions.

What is the worst is the structural integrity of the arms.  It is clear that the arms of the couch have nearly separated from the base of the couch and are now extremely loose or separated.  We are very light with the couch and do not think this is cause by our own wear and tear.

I’m not sure if customer service will handle this as it occurred within 90 days of receiving this couch.

I thought paying more for an item on Wayfair would mean that it was more quality.  Perhaps we have a lemon