Honestly I never have heard about this company until a friend told me. Looked at some YouTube reviews and was sold on it. I love how easy it was to order and how intact everything came in. I am about 290 lbs at first I was really scared of laying back on this chair but I found it can support me very well and the pillows are amazing that come with this model. Everything about this chair is every nice and sleek also the auto lock wheels are a must