I'm happy with this shoe rack. Unlike some other commenters who have said it actually only fits 4 pairs per row, I was able to get five pairs on each rack. My one complaint is that if there is a row of heels, it can be difficult to fit another row of heels below it because the heels from above it crowd the row immediately below. I just alternated -- row of heels, row of flats -- but it's not ideal. Otherwise, a good buy.