We ordered a couch. And I was very concern about the delivery because we couldnt be home on the delivery day. As it turns out there was nothing to worry about. Delivery guys call before they arrived. I explained everything and ask if it is possible to leave the couch in the mailing room. The guy on the phone said that its too heavy. And asked if I really want to leave it there. I asked is it even possible for them to bring it to my floor and leave in front of the door. The guy said he will do that. After half an hour he texted a few pictures and asked if that is good. I think this is what we call a great service!!! The sofa looks perfect. And I really appreciate the gesture. Thank you so much Yefre and Charles. You are professionals.