I love the chest freezer! It's quiet and for a minute I didn't think it was working but it got cold very quickly and it is quite deeper than I thought. Sadly, it arrived with dents so I called customer service and reported the minor inconvenience and they accommodated the issues provided a credit back towards the purchase. 5 stars on customer service and the product but 4 stars on delivery service as it needed more improvement in protecting products that are being delivered. Will definitely do business with Wayfair in the future!