I purchased the prima cloud but it does not feel like I'm sleeping on one. Its says soft for the mattress type but it is hard, harder then the last bed I purchased that had springs in it. I was told to adjust the base to help soften the bed and that just ended up with me calling to reset the base that stopped working. A few nights back I had to use the adjustable base to help lift me out of bed because of how much pain my back was in and last night I slept on the couch. I am tired. Not sleeping well at all