Foot on the table was slightly bent. It shouldn’t be an issue so I did not worry about calling customer service.
When reading reviews, one person stated that holes didn’t line up. That wasn’t my experience until the very last screw, when connecting the lounge to the love seat part. I left one screw out because of it. It should stay together though. 
I like building things so it wasn’t hard to put together. Directions give pictures only. Pages are separate...not in a booklet. So I had to figure out what to build first. Pages should be numbered. Probably took me 3 hours. If you have your own tools, it will go faster.
Seating cushions are not 3 inches. The back cushions are. But still comfortable.