This mattress was such a disappointment. I had hyped you up to my boyfriend for months before we ordered the bed. I previously had a bed from you that I absolutely loved the mattress. It was perfect. And then this one came. It never fully expanded, we even left the heat on in our bed room to help it expand. You just sink right down to the base layer of foam, and it’s so hard. I wanted the green tea cooling mattress and it was available and now it is. I have arthritis in my whole body, and this mattress made it so much worse. I would be more then willing to exchange the mattress, or just get a refund.