First,  the thing is packed in that dreadful Styrofoam packaging that has teeny little white things that you cannot EVER get rid of. After I unpacked it and struggled with it for a  I finally got it put together. Then, as I went to plug it in I noticed that it has scratches on the top of the outer cover which is made out of cheap plastic. I'm too exhausted to deal with it any further so I'm sure I won't replace it or send it back. I've had other versions of this lamp and they were of way better quality.