I will start out by saying the customer service by Ashley is excellent! The Crosley Head and Footboard is misleading. I ordered a Queen size and what came was a small box that said Queen on the outside, but when you take the package out it is NOT a queen. The size is somewhat bigger than a full but not a queen! The bed does not come with a bed frame either. How are you supposed to enjoy your new bed? Another review said she had a hard time finding one that would fit, let alone wanting a queen size bed. The head and food board is solid and pretty, though. I had to return to Ashley (no return issue)