I ordered two of these desks.  One arrived in perfect condition.  The second one had chips along the edges of the desk top.  Customer service sent new desk top pieces (it took several weeks).  The desks are large and the size we needed.  We assembled and used the desk with the damaged top. Now, we need to disassemble and install the replacement top pieces (the top has two pieces). I would have given a higher rating if we did not have to deal with replacing the tops.