This bed arrived on time and undamaged. Packaged well. Exactly what I needed for my combination guest roomoffice. There was really not any assembly. Followed the directions printed on the box to unbox it and then roll it to the room where it will stay - took about 30 minutes. I am a repeat customer and expect to be ordering in the future. In the rare event that there is a problem, Wayfair has always taken care of it quickly and to my satisfaction.