This bed with trundle has arrived in 4 boxes/shipments. 2 out of the 4 boxes sent are the wrong size. I ordered a full size bed and immediately received a queen size side piece. I called customer service and was told the box was mislabeled and indeed a full size. Well after waiting the week to receive the rest of the bed. It was indeed the wrong size as I originally reported. Because they sent multiple boxes in the wrong size, my order in now on hold while they “investigate the incident” I just want what I paid for. My guest ended up sleeping on the floor. I’m seriously not impressed with this company or their customer service. Buyers beware!