The one thing that really made me mad is that it said flush mount.  But guess what you cannot flush mount you need to use the down rod. Even in the instructions when you get so far that you don’t want to pack up all the parts and pieces just to send back because you are so mad.  I hate buying stuff on line because of false information or fine print. Bottom line if you are looking for a flush mount fan DO NOT buy this fan because it is not an option