I recently moved into a new home and your website has been wonderful.  If I'm looking for something really specific then this is one of the first places I go.  I've made several purchases and I can honestly tell you they've been great.  Customer service if fantastic and IF you do need to return something then the process is easy and hassle free.  The fact that you ship via FedEx is wonderful.  I find the website is easy to navigate with maybe the exception that I had a hard time moving items to different idea boards.  You may want to take a look at improving that feature.  Quality wise, I think your products are great and would give pretty much everything a full five stars.  We love shopping here!