The bed itself is functional, but there were a lot of issues getting it. It was supposed to be delivered on February 6, but it didn’t arrive until 13. My husband and I are both in college, so delivery with our schedule was important. We had to have time to set it up before my father came to visit. It took us about 6 hours to set up, but we watched tv and treated it like one of our puzzles we love to do. Before we knew it, it was done. The parts and boards were numbered and instructions were easy to follow. Hats off to Sarah, who was our delivery rep and who tracked down the lost shipment. She is a keeper for sure!