Had problem fitting draws in at the appropiate time, the runners seemed to be in the wrong place. Contacted customer service and was offered a replacement but I would have had to dismantle the one I had got to return it, this seemed too much hassle, so asked if I could try and sort the draws myself but was concerned about damaging the product and was offered a 15% discount which I decided to accept.
Other than this problem I am pleased and happy with my desk and have managed to reduce the amount of things I had on the desktop.