We received fans that we didn't order. We are a carpentry company. The fans were delivered to the job site and a crew installed them. When we returned to the jobsite we realized they were the wrong fans. We were willing to uninstall them and eat the costs of that. But they wanted us to Box them back up and TAKE them to a FedEx facility and send replacements. The fans were supposed to be installed and finished today. Now we were told we had to wait an additional 3-4 days for the replacements to be sent. They took NO accountability for sending the incorrect items and placed the blame on us. We will be taking our business elsewhere and won't be recommending Wayfair to anyone. I will also be putting this review every where I can!