This trunk is sturdy and has lots of room and was pre-constructed except for the separate bottom piece. The instruction's image was useless on how to insert the bottom piece without damaging the sides of the trunk while pushing down the insert which has heavy metal clips attached to rest on the trunk's bottom rattan railing, the tearing noise prompted me to call customer service. The rep was  very nice and willing to replace the entire trunk thinking it was defective. I asked her to make a note of my issue, and said I would ask a friend to help me get the bottom in. Bottom line for me was two people were needed to fully open the pre-constructed rest of the trunk to insert the piece. We did and I called Wayfair back. I think better instructions are needed for this product.